Office Assistant

Job Description

Job Description

Now Hiring: Office Assistant – Auto Body Shop

Location: Dallas, TX

We are looking for a reliable, organized, and customer-focused Office Assistant to join our busy auto body repair shop. If you enjoy helping customers, have strong computer skills, and can multitask in a fast-paced environment, we'd love to hear from you.

Responsibilities

• Answer phone calls and greet customers professionally
• Schedule appointments and update customers on repair status
• Create and manage repair orders
• Communicate with insurance companies and vendors
• Order and track parts
• Process invoices and payments
• Perform data entry, filing, and other administrative tasks
• Support the office manager and estimators with daily operations

Qualifications

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Basic computer skills (Microsoft Office; experience with CCC ONE or Mitchell is a plus)
• Previous office or automotive experience preferred but not required
• Bilingual (English/Chinese or English/Spanish) is a plus
• Positive attitude, dependable, and willing to learn