Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

CX Experience Strategy Lead

1000 Kyndryl, Inc.

1000 Kyndryl, Inc. is seeking an Experience Strategist to design and deliver high-impact pre-sales content that drives Customer Experience growth. This role combines strategic thinking and storytelling to influence buying decisions. The ideal candidate will have over 5 years of CX strategy experience, with a strong educational background in relevant fields. You will work collaboratively to create solutions that meet user needs and improve overall customer interactions. A passion for innovative problem-solving is essential. #J-18808-Ljbffr 1000 Kyndryl, Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the CX Experience Strategy Lead in New York, NY vacancy
  • $115k - $130k

    Invesco is seeking an experienced Senior Manager to lead and evolve its Client Experience (CX) program. This role involves managing the CX strategy across the U.S. and EMEA, ensuring high-quality execution of measurement programs, and synthesizing client feedback into actionable... 
    Suggested
    Full time

    Invesco

    New York, NY
    4 days ago
  • $230k - $270k

    Apply is seeking a CX Strategy & Ops Lead to design and execute customer support strategies in New York, NY. The role requires 8+ years in customer...  .... The candidate will be responsible for improving customer experience, tracking metrics, and managing cross-functional... 
    Suggested

    Apply

    New York, NY
    1 day ago
  • Notion is looking for a CX Strategy & Ops Lead in New York to design and execute a customer support strategy. This role involves identifying...  ...various user groups. Ideal candidates will have over 8 years of experience in customer support, strong leadership, and project... 
    Suggested

    Notion

    New York, NY
    4 days ago
  •  ...J oin Capgemini as a Financial Services Digital Customer Experience Strategy Leade r, where you will spearhead the transformation of the customer...  ..., and efficiency. Responsibilities include defining CX vision and maturity, designing journey transformations and operating... 
    Suggested
    Work at office
    Remote work
    Home office
    Flexible hours

    Capgemini

    New York, NY
    2 days ago
  • Clay in New York is seeking a CX Architect to design and build an expansion engine, maximizing value creation across the...  ...GTM Engineers. The ideal candidate has over 8 years of experience in business strategy and revenue operations at hypergrowth AI/SaaS companies. This... 
    Suggested

    Clay

    New York, NY
    5 days ago
  • Freelanceshop is seeking a Customer Experience Lead to elevate the customer journey for our remote retail startup. This role involves developing CX strategies, analyzing customer feedback, and leading initiatives to enhance satisfaction and loyalty. The ideal candidate... 
    Remote job

    Freelanceshop

    New York, NY
    2 days ago
  • $98.5k - $233.25k

    # Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta, San Francisco, Irving, BridgewaterApply for...  ...Google Cloud. This role sits at the intersection of AI strategy, go-to-market execution, and client transformation, with... 
    Permanent employment
    Full time
    Local area

    Capgemini

    New York, NY
    3 days ago
  • $230k - $270k

     ...customers more time for their life’s work. About the Role: The CX Strategy & Ops Lead is responsible for designing & executing the customer...  ...to ensure that the company provides an exceptional customer experience at scale. As a strategic partner to CX Leadership, they will... 
    Local area

    Apply

    New York, NY
    1 day ago
  • $164k - $205k

    Strategy and Business Growth Lead - New York City, Airbnb We are seeking an experienced leader to drive strategic business growth initiatives for Airbnb’s Experiences business in key markets across the globe. The role focuses on demand strategy, cross‑functional program... 
    Work experience placement
    Worldwide

    Payfuture Technologies

    New York, NY
    4 days ago
  • Publicis Digital Experience in New York seeks an Associate Director, Strategy, to guide client engagements and marketing strategies. You will manage teams, develop integrated marketing solutions, and connect brand experiences with business objectives. The role requires... 
    Flexible hours

    UNAVAILABLE

    New York, NY
    12 days ago
  • Assembly Global is seeking a Client Experience Leadership Supervisor in New York to manage client accounts effectively. This role is pivotal...  ...communication skills. Join Assembly in a hybrid working model focused on impactful media strategies. #J-18808-Ljbffr Assembly Global

    Assembly Global

    New York, NY
    2 days ago
  • OGC Global is seeking a seasoned CX Program Manager in New York to lead an embedded customer experience program for a Fortune 500 company. This role requires strategic leadership in CX program execution, managing a multidisciplinary team, and consulting with senior stakeholders... 

    OGC Global

    New York, NY
    3 days ago
  •  ...LLP in New York is seeking a Senior Manager of Digital Web Experience to enhance client engagement through digital properties....  ...years of experience in web operations and the ability to lead digital strategies. The ideal candidate will manage web technologies, optimize... 

    Cooley

    New York, NY
    4 days ago
  •  ...Labs is seeking an Engagement Manager (Lead Design Researcher) in New York, NY. You...  ...drive user-centered research and design strategy across complex products, partnering with...  ...The ideal candidate has over 10 years of experience in design research and strong leadership... 

    BlackCube Labs

    New York, NY
    4 days ago
  • A leading retail company is seeking a Senior Manager for Customer Strategy across Stores and Digital in Long Island City, NY. This role involves leading insights and strategies to improve customer experience based on feedback and behavioral data. Ideal candidates should... 

    Bloomingdale's

    New York, NY
    4 days ago
  • $60 - $76 per hour

     ...Hearst Corporation, the world’s leading media, entertainment, and...  .... Role Summary As a Content Strategy Lead, you are accountable for...  ...content integrates with broader experience, brand, and technology...  ...across SEO, Brand, Technology, CX, and Analytics at the portfolio... 
    Hourly pay
    Temporary work
    Work at office
    2 days per week

    iCrossing

    New York, NY
    3 days ago
  • Zillow Group is seeking an Experience Strategy Principal to design comprehensive customer experience strategies. This role involves leading operational analyses and mentoring team members, requiring over 10 years of experience in strategy or consulting. The position offers... 
    Remote job

    Remote

    New York, NY
    4 days ago
  • $135k - $145k

    The New York Times is seeking a Senior Manager, Fulfillment Operations and Customer Experience to lead the post-purchase journey. Based in New York, this hybrid role demands 8+ years in e-commerce and logistics. Key responsibilities include managing fulfillment partners... 

    The New York Times

    New York, NY
    1 day ago
  • U.S. Bank is seeking a Customer Experience Lead for Business Banking and Merchant & Payment Solutions. In this senior role, you will drive customer experience strategies, ensuring measurable improvements in satisfaction and operational performance. This leader will work... 

    Us Bank

    New York, NY
    5 days ago
  • $136k - $200k

     ...for a strategic leader to improve Dasher retention and engagement at DoorDash. In this role, you will define what a great Dasher experience looks like and collaborate across teams to develop tools that capture Dasher feedback. Ideal candidates have over 5 years experience... 

    Fairygodboss

    New York, NY
    2 days ago
  • Betterment is seeking a Sr. CX Programs & Automation Manager in New York City to lead AI initiatives in customer experience. The ideal candidate should possess 7-10 years of experience...  ...agent productivity through innovative automation strategies. #J-18808-Ljbffr Menlo Ventures

    Menlo Ventures

    New York, NY
    2 days ago
  • News Corporation is seeking an Experience Design Lead, Brand Marketing in New York to enhance user experience and shape customer journeys across its brands. This strategic role requires 10+ years in UX design and proven leadership abilities, guiding a small talented team... 

    News Corp

    New York, NY
    3 days ago
  • $144k - $198k

    Fraud Strategy Lead New York City, NY; San Francisco, CA Faire is a technology wholesale platform...  ..., Engineering, Product, Legal and CX to advance fraud capabilities and deliver...  ...Bachelor's degree and 5+ years of relevant experience in fraud, risk, trust & safety, or a... 
    Work experience placement
    Work at office
    Local area
    Remote work
    Monday to Friday
    Flexible hours
    3 days per week

    Faire

    New York, NY
    1 day ago
  • $88.68k - $168.48k

     ...employees, our customers and our communities. The Role As an Experience Strategist in Kyndryl Vital, you will shape the go‑to‑market strategy and create high‑impact pre‑sales content that fuels Customer Experience (CX) pipeline growth. You will translate market needs and... 
    Minimum wage
    Full time
    Part time
    Local area

    Kyndryl

    New York, NY
    1 day ago
  • About the job VP - Google CX Practice Lead Google Practice Lead Customer Experience will drive our client's Google CES practice, acting as the key executive for...  ...delivery milestones. Develop and execute GTM strategies around marketing, positioning, demand generation,... 

    Inizio Partners Corp

    New York, NY
    1 day ago
  •  ...experienced knowledge management professional to own the customer experience knowledge strategy. The role involves designing a sustainable information...  ...and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy... 

    Notion, LLC

    New York, NY
    5 days ago
  •  ...find our inspiration: in the very human experiences of patients, doctors, and even each other...  ...WHAT DOES A GROUP DIRECTOR, EXPERIENCE STRATEGY DO? The Group Director of Experience Strategy...  ...and personalized experiences, leading internal and external workstreams across... 
    Work at office
    Local area

    The Blue Venture Fund

    New York, NY
    2 days ago
  • $143.2k - $163.5k

    Capital One National Association is seeking a Product Designer to join their Experience Design team in New York. The role focuses on combining design expertise with customer and business understanding to co-create innovative solutions. The ideal candidate should have experience... 

    Capital One National Association

    New York, NY
    4 days ago
  •  ...Autodesk is seeking a Senior Strategy member for its Education Experiences team in New Jersey. This role focuses on shaping workforce development strategies and managing partnerships for career training and upskilling. You will identify and scale opportunities connecting... 
    Remote work

    Autodesk

    New York, NY
    1 day ago
  • $119k - $170k

     ...Role Overview: At New York Life, the Field Experience (FX) Value Stream is an organization...  ...compensation, onboarding, productivity, and field strategy, the Field Experience value stream...  .... Benchmarking & Best Practices Lead structured benchmarking efforts against... 
    Local area
    3 days per week

    New York Life

    New York, NY
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to CX Experience Strategy Lead. Be the first to apply!