Inside Sales Representative - Stormwater

Inside Sales Representative - Stormwater Infrastructure Products Group

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.

Job Summary: Providing a high level of service to surpass internal and external customer expectations while working in a comprehensive team selling environment. The Inside Sales Representative is the central resource working closely with our outside sales team to provide customer support and help manage all aspects of the order flow process; including new account set up; pricing and quoting; collection of credit information; order write-up and associated follow-up. Some cross and up-selling will occur as well.

Job Location: This position will be remote near one of our facilities in the United States.

Job Responsibilities:

• Directly facilitate customer requests for pricing, quote and scope of work deliverables associated with all products in assigned territory.
• Maintain project records, documentation, and data in (CRM) database.
• Possesses thorough knowledge of products sold in assigned market, processes, and policies to support and exceed customer requirements and expectations.
• Effectively utilizes technology, reporting, and process to drive efficiency.
• Provide timely project updates or findings to the respective Regional Sales Manager via phone, email, and update to the appropriate records in CRM.
• Manage Project Search Program utilizing web-based searches (Reed/Insight/BidEx) to identify potential customers/end users.
• Effectively navigate the bidding process.
• Outbound calling to site or general contractors to gain approval to quote specified products.
• Assist and support the RSM's when needed, understanding of competitive products and our advantages.
• Develop a knowledge and regulatory understanding of each territory and our go to market strategy.
• Check plans and specification as needed to provide accurate quotes.
• To perform duties in accordance with all relevant legislation in particular the Health and Safety at Work Act.
• To apply requirements of BS EN ISO 9001 and ISO 14001 as appropriate within the areas of responsibility.
• Other duties which the company may reasonably require the individual to undertake.

Job Requirements:

• Bachelors degree preferred or equivalent work experience
• Ability to work within a CRM system
• Proficient in Microsoft products (Outlook, Excel, Word)
• Ability to have excellent written and verbal communication skills
• Effective time management, customer service skills and strong computer skills
• Ability to review lead sources and qualify opportunities for revenue growth
• Ability to read and understand construction, drainage, and utility drawings and plan sets preferred
• Demonstrated ability to problem solve involving several variables while operating in a dynamic, fluid, team-orientated environment

Compensation:

• Hourly rate is $30.00 to $31.00
• Yearly target bonus of 10%
• 401(k) plan/group retirement savings program
• Short-term and long-term disability benefits
• Life insurance
• Health, dental, and vision insurance
• Paid time off
• Paid holidays

What CRH Offers You:

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH:

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.