Project Manager - Service Productivity

Role Description

The business analysis and project manager role will own the productivity program for service. This role will be a project manager and program manager and will deliver $10m of productivity over 2 years, globally. The role is required to take internal digital and process (non-digital) productivity and run the projects. The role will create a multi-year pipeline with an MVP then multi-year enhancements to improve sales/service productivity. Each project will need targets and workplans (plan to make plan). The person in this role must run the TMO process for project management and governance and use the standardized tools. The role must build relationships in the commercial team and build change adoption plans. The person who takes this role will need to operate at a high operational tempo, lead company governance processes, and present results to executives monthly. This role will sunset after the digital projects are complete.

• Capability to build the service productivity strategy with digital and process improvements.
• Project management - ability to run 2-3 projects simultaneously, in accordance with the TMO standard operating procedure.
• Ability to lead cross functional project teams that design and execute productivity initiatives.
• Capability to articulate and align roles and responsibilities at the project launch.
• Capability to lead a team to build crisp problem statements and iterate them with project sponsors 2-3 times in gate reviews.
• Capability to place projects in AOP at the region and business unit level.
• Establish relationships with the digital team, equipment team, and other enablers in monthly cadence.
• Build project business case and articulate assumptions to senior leaders.
• Generate hypotheses for potential projects, quickly test them, and scale successful initiatives.
• Generate targets and transparently share variance reporting (actuals vs target) for FP&A to place in AOP.
• Align targets with P&L leaders prior to AOP.
• Establish governance and executive report outs.
• Run the TMO gate review process.
• Prepare gating artifacts and templates for the project team.
• Prep project team to present at gate review.
• Work with HUB and FP&A to track project results.
• Capability to build a change management structure and lead the structure through a change management process.

Qualifications

• Bachelor’s degree.
• Process improvement experience and productivity experience preferred.
• Led Institutional, Consumer, Industrial or NCH services.
• Critical thinking skills.
• Ability to break down complex problems into discrete small projects.
• Ability to scope projects in small and achievable buckets.
• Ability to generate hypotheses and test them rapidly and transition if the hypotheses are rejected.
• Ability to prioritize on the vital few of a project and avoid ‘boiling the ocean.’
• Mental agility - ability to flex and change courses quickly, as situations change.
• Organization: Time stewardship and meeting management.
• Ability to organize meetings and be a steward of project team time.
• Create meeting agendas before the meeting.
• Build prework and have team members come prepared for meetings.
• Build a meeting strategy where the project team is talking instead of the project manager.
• Build a process each meeting updates action item list - specific action, one owner (not a team) and a deadline.

Benefits

• Competitive compensation.
• Comprehensive benefits which include medical, dental, vision & 401K.
• Numerous opportunities for professional growth and development.

Company Description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.