CEO (Arlington)

Description

National Capital Treatment & Recovery, formerly Phoenix House, a nonprofit substance use treatment facility in Arlington, VA, is hiring a full‑time CEO to serve as the visionary and operational leader of the organization. The CEO will translate the nonprofit's mission into actionable programs, ensure clinical excellence, maintain financial health, and cultivate critical relationships with stakeholders, donors, and regulatory bodies. This is a full‑time, salaried position with full benefits.

Responsibilities

• Responsible as an ex‑officio member of the Board of Directors and its committees.
• Partner with the Board of Directors to establish and execute the organization's strategic vision, short‑term goals, and long‑term sustainability plans.
• Attend all Board meetings, providing transparent updates on organizational progress, risks, and operational metrics.
• Ensure all clinical and operational policies align with the organization's mission and meet ethical, legal, and licensing standards.
• Assist the NCTR Board and its committees in achieving their identified goals.
• Work with the Foundation on fundraising and development for the Capital Campaign and long‑term fundraising.
• Responsible for the financial stability of National Capital Treatment & Recovery.
• Oversee the annual operating budget in collaboration with the Board, applicable subcommittees, and finance team to maintain fiscal stability.
• Ensure that NCTR and its programs operate within the approved budget, seeking modifications from the Board where appropriate.
• Oversee the organization’s fundraising and development efforts, including identifying major donors, cultivating corporate partnerships, leading a Capital Campaign, and writing grants.
• Ensure that the development and growth teams secure additional sources of income, such as new contracts, grants, and donations.
• Responsible for the administration of all National Capital Treatment & Recovery programs and projects.
• Uphold a high standard of evidence‑based, compassionate care for individuals struggling with substance use disorder.
• Ensure strict compliance with all local, state, and federal healthcare regulations, licensing requirements, including 42 CFR Part II and HIPAA standards.
• Oversee continuous quality improvement (CQI) efforts and risk‑management protocols to ensure patient safety and positive recovery outcomes.
• Hire qualified and competent leadership to ensure the smooth‑running operation of each NCTR department and program.
• Ensure that each NCTR program delivers high‑quality clinical services.
• Maintain a safe and appropriate environment at each NCTR facility.
• Ensure each NCTR program is correctly licensed by all required licensing authorities.
• Foster a healthy, inclusive, and trauma‑informed workplace culture that supports employee well‑being.
• Ensure the organization is staffed appropriately to deliver high‑quality, continuous patient care.
• Maintain and strengthen the good reputation of all National Capital Treatment & Recovery programs.
• Serve as the primary spokesperson and public face of the organization.
• Oversee departments that build and maintain referral networks with local hospitals, courts, social services, and other community partners.
• Advocate for substance use disorder resources and represent the organization’s interests at local, state, and federal levels.
• Create positive public relations with neighborhood associations, elected officials, community groups, and all other publics related to NCTR programs.
• Maintain good working relationships with contract agencies, funding sources, referral sources, and licensing authorities.
• Seek and complete projects and activities that increase goodwill and promote the reputation of National Capital Treatment & Recovery.

Qualifications

• Master’s degree in a relevant field such as counseling, social work, or nursing.
• Minimum of 10 years in leadership positions, with a focus on substance use treatment, nonprofit, or behavioral health settings.
• Minimum of 5‑7 years of experience in clinical leadership.
• Experience managing a licensed substance use treatment facility in Virginia is highly desirable.
• Deep understanding of substance use treatment, evidence‑based treatment models, and healthcare compliance.
• Active clinical license in good standing in Virginia (Counseling, Social Work, Nursing, or related licenses such as LPC, LCSW, LSATP, LMFT, NP, RN) preferred.
• Expertise in working with a Board of Directors and executive management team.
• Proven record of accomplishment in grant writing, major donor fundraising, and budget management.

Knowledge and Skills

• Excellent communication, interpersonal, and leadership skills.
• Strong organizational and problem‑solving skills.
• Knowledge of substance use disorders and evidence‑based treatment modalities.
• Ability to work independently and collaboratively.
• Demonstrated commitment to quality patient care and ethical practice.
• Ability to present ideas, facts, and recommendations effectively.
• Strong skills with electronic medical records.
• Ability to respond effectively to sensitive inquiries or complaints and facilitate resolution.
• Excellent follow‑up and organizational skills with the ability to multi‑task.
• Adherence to NCTR policy and procedures.
• Oversight of employee understanding and compliance.
• Ensure CARF standards are instituted and maintained.
• Maintain a high standard of ethics and professionalism among NCTR employees.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. In the course of performing this job, one typically spends time sitting, walking, standing, climbing stairs, carrying, lifting up to 10 pounds, listening, speaking, typing, reading, and writing.

Work Environment

The work environmental characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties, as necessary.

NCTR is an equal employment organization.