Receptionist

Receptionist - Milbank Law Firm

Salary: $28-$30/hour

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

The receptionist will be responsible for engaging all clients, guests, vendors, and employees entering the reception center. They will display an energetic, friendly, and approachable demeanor at all times.

Essential Duties and Responsibilities:

• Providing a warm welcome to visitors and employees with a 5-star approach
• Registering visitors and contact hosts upon arrival
• Escorting visitors to the client floor, personalizing the interaction along the way
• Offer warm and welcoming communication by phone, to our internal and external guests and assist with any special requests and will provide the highest level of customer care
• Handling simple meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space to maximize utilization.
• Take phone, online and walk-up reservations, answering inquiries about services, availability, and pricing, and maintaining accurate records of all bookings.
• Manage calls, field questions and respond to customers thoughtfully and independently. Exercise good judgment and a strong intuition to anticipate the needs of each customer.
• Gaining an understanding of the client culture, key areas of activity and creating "transparency" by serving as an extension of the client
• Having a thorough understanding of the firm's emergency procedures and being prepared to carry out designated tasks in the event of a fire or other emergency

Qualifications:

• High school diploma required
• 2 years' experience in a corporate receptionist role preferred.
• Possess exceptional attention to detail and strong communication skills (both written and verbal)

Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID: 1547196

Rapport a specialized division of FLIK Hospitality Group