Benefits Coordinator

Description Do you love to help people? Are you searching for important work in Human Resources? Are you passionate about employee benefits? If so, we're looking for someone like you to join our team at APL! We are seeking a Benefits Coordinator to help us with the day‑to‑day administration of employee and retiree benefit programs, including health and welfare plans and retirement‑related benefits. This position serves as a primary point of contact for employees and retirees, providing guidance and support on benefit eligibility, enrollment, claims, and plan provisions. The Benefits Coordinator delivers exceptional customer service while ensuring benefit transactions are processed accurately and in compliance with applicable plan provisions and regulations. As a Benefits Coordinator you will Serve as the primary point of contact for new hire inquiries related to health and welfare benefits Provide customer service and benefits support to active employees and retirees via phone, email, and in person Process benefit enrollments, life event changes, and terminations in accordance with plan provisions and regulatory requirements Review and approve benefit changes resulting from qualified life events Maintain accurate employee benefit records and documentation Assist with employee benefit communications and educational materials Participate in benefit fairs, new hire orientations, employee meetings, and other informational sessions Partner with internal departments and benefit vendors to resolve eligibility, enrollment, and claims‑related issues Support annual Open Enrollment activities Assist with audits, reporting, and other special projects Maintain employee benefit files, including filing, record retention, and document purging in accordance with established procedures Qualifications Possess an Associate’s Degree and 2+ years of experience in benefits administration. In lieu of a degree, 3+ years of benefits administration experience. Have proven experience providing exceptional customer service support in a collaborative/team environment. Demonstrate excellent verbal and written communication skills. Possess strong organization skills, ability to meet deadlines and attention to detail. Are proficient in Excel, Word and Outlook. Hold U.S. Citizenship or permanent resident status, as required to access APL’s facilities and networks, subject to applicable laws. You’ll go above and beyond our minimum requirements if you have A Bachelor’s degree in Human Resources or related field. Formal benefits training such as CEBS classes or workshops. Any HRIS system knowledge. Working knowledge of health and welfare benefit plans and benefits administration processes. Familiarity with applicable federal regulations, including COBRA, HIPAA, ACA and Section 125 plans. About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world‑class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore‑Washington metro area. Learn more about our career opportunities at All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact View email address on click.appcast.io. The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign‑on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short‑term disability, long‑term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $26.60 Hourly Maximum Rate $44.30 Hourly #J-18808-Ljbffr