Senior Executive Assistant

Job Opening

Job Opening ID 9812

Date Opened 03/29/2025

Job Type Contract

Language Skills English

Location 3 months

Industry Technology

City New York

State/Province New York

Country United States

Zip/Postal Code 10001

Job Description

Performs a variety of secretarial duties and associated matters of general affairs to relieve General Manager, as well as other Managing Directors and department staff of clerical/administrative business details, including but not limited to, scheduling, preparing reports, answering phones, distributing mail/documents, maintains records or logs, filing, inputting data, monitoring documents, and other general office duties as assigned - all or a combination of the duties listed below. Provides back-up support to other staff members as needed. Organizes and coordinates projects as follows:

• Plans and coordinates arrangements for business-related functions (meetings, conferences, receptions, VIP visits, regular periodic functions) at the 1271 AOA office location with a combination of work from home days.
• Obtains necessary approvals for business trip applications; books and makes spur-of-the-moment changes to flight/hotel/transportation arrangements; processes expense reports.
• Assists in the preparation of management reports, reconciliation, etc. Circulates reports for approval and keeps records accordingly.
• Maintains positive relationship with internal/external customers while providing exemplary customer service. Responds promptly to inquiries from customers and other departments regarding transactions, policies, and procedures.
• Plans, implements, and adjusts tasks to complete work accurately and on time. Sets priorities and adjusts workload to meet changing needs.
• Provides back-up support to other staff members as needed including Credit Analysts. Cross-trains others on job related duties and assists others with administrative duties, as necessary. Participates in audit preparation (internal/external).
• Assists with departmental projects and performs other duties as assigned.

Compliance:

It is the individual responsibility of every employee to maintain a current awareness and understanding of appropriate banking laws, regulations, internal policies, and procedures and to comply fully with those laws. Understand that all questions and/or clarification about such rules and regulations should be directed to the Americas Legal Department and the Americas Compliance Department. Attend Annual Compliance Training presented by the Americas Compliance Department. Read and respond as necessary to all compliance-related reference and directive materials received. Comply with the Bank's "Code of Conduct".

Required Skills

3 years' experience or more

Bachelor's Degree

Good organization and planning skills. Ability to complete work accurately and on time.

Ability to work in a high-pressure environment with critical deadlines.

Capable of handling multiple tasks simultaneously, despite numerous interruptions.

Ability to establish priorities and complete tasks accurately in a timely basis.

Customer Orientation (internal/external). Excellent interpersonal skills with proven commitment to quality customer service.

Ability to meet customer needs, respond to customer inquiries in a respectful, helpful and responsive manner.

Ability to establish and maintain clear communication with customers.

Team Orientation. Ability to work cooperatively with others. Capable of working well independently and in teams.

High level of diplomacy, tact, discretion, and confidentiality.

Ability to maintain a flexible attitude and approach towards assignments.

Ability to initiate and sustain relationships with other departments and to proactively solidify relationships, understanding the needs and challenges of peers.

Strong PC skills (word processing, spreadsheets, and databases), calculator and other standard office equipment to record, store and retrieve information. Proficient in PowerPoint, Excel and Word. Fast learner of databases and internal systems. Flexibility to work variable hours due to the workflow.