Information Technology Technician

Job Description and Duties

Applicants who previously applied in response to Job Posting JC-532513 with the final filing date of 10/01/2026, must reapply to be considered for this recruitment.

This position is located at the DMV Headquarters in Sacramento.

Under the direction of the Information Technology (IT) Manager/Supervisors, the IT Technician will be responsible for operating duplex and flash fusion production printers using TSO/ISPF Job Entry Subsystems (JES3) commands, via web to host connections. The incumbent will be responsible for setting up, prompting, and executing DMV's mission critical, date sensitive print production batch jobs, while following priorities, quality control guidelines, and established procedures. Additional duties include managing and processing print jobs, loading and unloading paper and printing supplies, ensuring all printers and peripheral devices are cleaned and operational, and that required preventative maintenance is performed. The incumbent will be responsible for analyzing and troubleshooting issues with printing equipment and output, taking action to develop appropriate solutions, notifying the appropriate vendors, programmers, units, and managers. The incumbent will be tasked with documenting error messages encountered on the equipment and consoles, logging, inputting, and keeping records of production output and statistics, equipment readings, and quality control checks. This position requires excellent written and verbal communication skills. The incumbent will attend meetings, provide and receive shift to shift turnover and communicate with business partners and management via email, telephone and in-person contact.

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the .

Working Conditions

The incumbent must be able to bend, reach, grasp, push or pull paper rolls and carts, and lift up to 40 pounds on a continuous basis. Print Services is a 24/5 (24 hours, 5 days a week) operation, running three continuous shifts. Applications received in response to this opportunity bulletin will be held and considered for up to 180 days. As vacancies occur, your application will be considered based upon your shift choice (as you will indicate within the Statement of Qualifications) and the assigned shifts of the Computer Operations - Print Services open positions. Shift assignments are permanent until an opening is available on another shift and are then filled based upon Computer Operations - Print Services seniority.

You will be assigned to one of the following Shifts:

Swing Shift - Work hours from 3:00 pm to 11:30 pm, Monday through Friday. This shift is eligible for a pay differential of an additional $63.93 per month. 

Graveyard Shift - Work hours from 11:00 pm to 7:30 am, Monday through Saturday. This shift is eligible for a pay differential of an additional $86.67 per month.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time.

Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days.

Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of data processing principles.
• Experience in a personal computer (MS Windows, Excel, and Word).
• Excellent verbal and written communication skills.
• Experience with large scale print operations.
• Understanding of print and form specifications.
• Knowledge of JES3 software. .
• Knowledge of batch production and priorities.

Benefits

The Department of Motor Vehicles and the State of California offer many benefits to its employees. These include health, vision, and dental benefits; retirement plans (CalPERS); savings plans (401K and 457b); leave benefits; insurance (such as group legal insurance and group long term disability insurance); and employee assistance program. Benefits may be based on the job classification, bargaining unit, tenure, time base, and length of appointment. Click on each web link below for more information.

• Benefits summary –
• Benefits afforded by membership in the California Public Employees’ Retirement System –
• Benefits and protections provided to public employees by the State Civil Service –
• Job descriptions and pay scales –

Job Application Package Checklist

Contrary to the "How To Apply" and "Alternate Application Process" sections of this job posting, the Job Application Package Checklist is not required. However, applicants must submit all Required Application Documents identified under the "Application Instructions" section by the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  A written response to the item(s) listed in the Written Response section below, no more than 2 page(s) in length with no less than Arial 12-point font and 1-inch margins, submitted as a separate document. A Resume does not take the place of a written response.

  Written responses may be similar in format to a Statement of Qualifications. Be sure to follow all instructions closely. For helpful tips on crafting a strong SOQ, view CalHR’s video at .

  Candidates are advised to:

  • use simple formatting (avoid justified text, large text boxes, or custom bullets),
  • use standard fonts like Arial or Times New Roman,
  • left-align the text,
  • save the written response as a PDF document, and “flatten” it before uploading by printing to PDF or using the “Save as PDF” feature, and
  • submit or upload the written response PDF document as part of the application package.