Employee Benefits Account Manager

Employee Benefits Account ManagerEureka, California, United StatesFoundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Benefits Account Manager to their George Petersen Insurance team in Eureka, CA.Job Summary:This position is responsible for providing prompt, accurate and courteous service to clients, producers and company personnel. The Account Manager serves as the direct link between the company and its clients, servicing existing claim/benefit inquiries and resolving day-to-day client needs.Essential Functions:Assist clients with day-to-day questions that arise with regard to employee benefit programPromptly identify and resolve claim/billing issues, working with the insured and the insurance carrierAct as the liaison to internal service departments within the benefits division, including Flexible Spending Accounts and COBRAPromptly respond to all client inquiries, including any Open Enrollment, Affordable Care Act (ACA), compliance and legislative questionsAssist callers with questions regarding compliance and legislationAssist in all areas of the enrollment process, including eligibility, qualifying events, terminations and plan design clarificationGrow and develop talents and insurance knowledge to highest level possibleProvide, with a positive attitude, a high level of support in obtaining, maintaining, expanding and servicing accountsParticipate in seminars and classes for skill and knowledge developmentPrioritize workload and/or request assistance as requiredKeep producers fully informed of all important activities on their accountsConduct open enrollment and educational meetings for employeesCompetencies & Qualifications:Proven proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint and Publisher).Good listening, written and verbal skills and attention to detail.Life and Health license is required.Education & Experience:High school diploma or equivalent required; college degree preferred.One to two years employee group benefit experience, knowledge of benefit enrollment systems and marketplace/exchange systems preferred.Pay Transparency Range$60,000 - $70,000 USDDisclaimer:While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.Equal Employment Opportunity (EEO):FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.Benefits:FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!