Accounts Receivable Specialist

US Operations Office Cordova, TN 38018, USA Travel Required : Yes Description The Accounts Receivable (AR) Specialist will be responsible for posting cash receipts effectively and efficiently and ensure timely payments while maintaining positive internal and external order-to-cash process stakeholder relations. What you will be expected to do: Process a high volume of daily cash receipts, payment transactions, and remittance data while maintaining accuracy and productivity standards Review customer remittance information and accurately apply payments to the appropriate invoices. Research and resolve payment discrepancies, including short payments, deductions, credit memos, and unapplied cash. Prepare and maintain reports to support cash application, reconciliation, and account accuracy. Reconcile customer accounts and make appropriate account adjustments in accordance with company policies and procedures Monitor and maintain unapplied cash balances to ensure timely resolution. Identify and communicate payment trends, recurring issues, and process improvement opportunities. Respond promptly to internal and external inquiries received through the team inbox and other communication channels. Collaborate with Collections, Credit, Treasury, Sales, Customer Master Data, and customers to resolve payment-related issues. Escalate processing errors, system issues, and customer concerns to leadership in a timely manner. Maintain accuracy, productivity, and compliance with established policies, procedures, and internal controls. Continuously develop knowledge and skills to improve process effectiveness and efficiency Qualifications you should have: Associate’s degree inAccounting, Finance, Business Administration, or related field preferred, or equivalent business experience Minimum of 2+ years of experience in accounts receivable and cash application is preferred Experiencewith ERP System (JDE experience preferred) andworking in a SOX control environment is preferred Strong analytical, reconciliation, and problem-solving skills. Strong organizational, time-management, and communication skills. High attention to detail and accuracy. Proficient in Microsoft Office applications, particularly Excel. Ability to build effective working relationships and collaborate across departments. What Will Make You Stand Out: Analytical Thinking Problem Solving & Strategic Thinking Attention to Detail Organization & Time Management Communication Interpersonal Effectiveness Our highly competitive compensation package and outstanding benefits include: Benefits starting Day 1 Competitive starting pay On-the-job training A culture that strongly believes in promoting from within Medical Vision 401kwith company matching & retirement contribution Employee Stock Purchase plan Life Insurance Disability Insurance Paid vacations and holidays Employee Assistance Program West Fraser is an Equal Opportunity Employer M/F/V/D & Drug Free Workplace (DFW) Travel Required Yes . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr