Bilingual (English/Spanish) Case Manager

Job Description

Job Description

Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.

POSITION SUMMARY:

Responsible for the introduction of a new client to Kanner and Pintaluga. Case managers work directly with clients, referral sources, and insurance companies to ensure all documents are organized, complete, and ready for draft. They are responsible for maintaining an accurate record of property damage claims from inception until the case is handed off.

ESSENTIAL JOB FUNCTIONS:

• Gather information and documents from clients and other sources.
• Draft and send letters of representation to insurance companies.
• Handle incoming calls and other communications with clients and insurance companies.
• Schedule recorded statements, EUO’s and inspections.
• Maintain communication with the clients to ensure they are up to date on theircaseand all their concerns are satisfied.
• Maintain communication with co-workers to ensure work quality and consistency.
• Perform other related duties as assigned.

EXPERIENCE/REQUIREMENTS:

• Full-time,8:00 amto5:00 pm, M-F.
• High school/GED diploma.
• Strong customer service skills.
• Bilingual (English/Spanish) required.
• Legal experience, including experience with clients.
• Proficient with Microsoft Office programs (Word, Excel, and Outlook).
• Ability to manage a heavy workload in a fast-paced environment.
• Ability to communicate with clients and co-workers effectively and efficiently.
• Possess excellent organizational skills and the ability to multitask and prioritize workload.

FIRM BENEFITS

The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):

• Competitive Wage
• Paid Time Off, Holiday, Bereavement, and Sick Time
• 401K Retirement Savings Planwith Firm match
• Group Medical/Dental/Vision Plans
• Employer-Covered Supplemental Benefits
• Voluntary Supplemental Benefits
• Annual Performance Reviews

Equal Opportunity Statement

Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.