Strategic Account Executive (West Coast)
Misumi USA
Strategic Account Executive
The Strategic Account Executive (SAE) manages a select portfolio of high-value national accounts- each generating or capable of generating over $1M in sales- within fast-growing target industries. As the primary contact for all North American locations, the SAE strengthens existing relationships and builds new ones across all levels of each organization. Responsibilities include identifying key projects and opportunities, managing corporate contracts, partnering with customer corporate supply chain teams to execute divisional strategies, and resolving issues to ensure excellent customer experience. The SAE also maintains expertise in select industries to support organizational knowledge and identify new business opportunities.
Job Responsibilities
Sales & Account Management
- Lead national strategic accounts: Manage and grow strategically selected accounts exceeding $1M in sales or potential, including developing new business, expanding contact networks, and negotiating/overseeing national or global contracts to maximize sales.
- Strengthen cross-functional collaboration: Partner closely with customer service, supply chain, product development, and other internal teams to meet revenue targets while maintaining high customer satisfaction and engagement.
- Ensure successful solution delivery: Oversee accurate and timely delivery of products, services, and contract rollouts in alignment with customer needs, divisional strategies, and business objectives.
- Track intercompany activities: Monitor and coordinate intercompany projects and contract manufacturers to ensure all sales efforts and opportunities are captured.
Market Development & Industry Expertise:
- Target growth industries include Medical, Warehouse Automation, Electrical Vehicle and Battery manufacturing, Semiconductor, Aerospace and other fast-growing markets where the SAE role will possess or develop expertise in one or more of the select target industries.
- Monitors select industry and customer trends: Stay current on industry news, competitive movements, emerging technologies, and market changes; provide timely updates to sales leadership and cross-functional teams.
- Represent the company at industry events: Attend trade shows and support internal teams on relevant market-facing initiatives, research, and customer opportunities.
- Identify new strategic opportunities: Track startups, underpenetrated accounts, and cross-industry opportunities to identify and generate leads that qualify as potential strategic accounts.
Competency Requirements
- Bachelor's degree in business, marketing, engineering, or related area is preferred
- Strong mechanical background
- Strong verbal and written communications skills
- Excellent listening, negotiation, and presentation abilities
- Familiarity with CRM software preferred
- Successful track record to grow business with both existing and new large customers
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to details
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Excels in cross-functional collaboration with CS & BU teams to enhance overall customer experience
- Travel will be required for this role
$150k - $160k
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