Receptionist, Office Assistant

Job Description

Job Description

We are looking for an experienced and dependable Receptionist, Office Assistant to support daily operations in our legal office. This position serves as a key point of contact for clients, visitors, and staff while helping keep administrative workflows organized and efficient. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to handling confidential information in a fast-paced office environment. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. To learn more about this role, please call Erica Huggins at View phone number on us.fitly.work.

Responsibilities:

• Welcome clients, guests, and team members with courtesy, creating a positive first impression for the office.

• Manage a busy appointment calendar, coordinate scheduling needs, and share clear information with prospective and current clients.

• Answer incoming calls promptly, direct inquiries appropriately, and help reduce wait times by handling routine questions efficiently.

• Prepare meeting and appointment areas in advance to support smooth client visits and internal office activities.

• Provide administrative assistance across departments by completing clerical assignments accurately and on schedule.

• Organize, copy, assemble, and label documents and materials needed for legal and office operations.

• Maintain filing systems, update records, and perform data entry and other general office support tasks as needed.

• Sort, distribute, and process incoming and outgoing mail in a timely and orderly manner.

• Protect sensitive client and business information by following confidentiality standards at all times.

• Keep the reception and work areas clean, safe, and well organized, and document client interactions accurately when required.

• Strong verbal and written communication skills with the ability to interact effectively with clients, staff, and the public.
• Experience with administrative support, front desk operations, and handling high-volume inbound calls.
• Proficiency with office software, data entry, and calendar scheduling tools.
• Ability to manage multiple priorities with attention to detail and strong organizational skills.
• Detail-focused demeanor, dependable work ethic, and a positive customer-service mindset.
• Ability to maintain discretion and handle confidential information responsibly.
• Prior experience in a legal or office environment is preferred.
• Comfort supporting general clerical tasks such as filing, mail handling, document preparation, and records maintenance.