Tier 1 IT Support Specialist
Red River
Red River Managed Services in Chantilly, VA is seeking a Tier 1 Technician to provide frontline IT support and escalate to Tier 2 as needed. The role focuses on maintaining user uptime, resolving issues from calls, chat, and email, and following SOPs and knowledge bases. You will manage basic user accounts, password resets, and access issues while collaborating with teams to improve SOPs and service delivery. This position offers weekday hours and a customer-centric, collaborative culture. #J-18808-Ljbffr
Vacancy posted 7 hours ago
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