Tier 2 IT Support Engineer - M365 & Automation
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Concept Plus is seeking an ambitious Tier 2 Help Desk Engineer to support 300+ users and optimize IT operations from our Fairfax, VA team. You will own Tier 2 issues, backfill Tier 1 during spikes, administer Microsoft 365 services (SharePoint Online, Teams, OneDrive), and work with Jira Service Management to improve processes and SLAs. Familiarity with federal contractor standards (NIST/CMMC) is a plus. We offer competitive pay, comprehensive benefits, and opportunities for growth in a #J-18808-Ljbffr Jobless
$70k - $100k
...Description Dark Wolf is seeking a motivated, security-conscious Tier 2 IT Support Engineer to join our internal IT group. In this role, you will... ...base articles, standard operating procedures (SOPs), and automated scripts to streamline routine IT support workflows....SuggestedFor contractorsWork experience placement$75.2k - $158.1k
...Title: Network Operations Center (NOC) Engineer (Tier 2)Job Category: Information TechnologyTime... ...a Network Operations Center Engineer to support a diverse network infrastructure, including... ..., troubleshooting, and maintaining IT networks, encompassing daily operations,...SuggestedContract workWork experience placementSecond jobImmediate startFlexible hoursShift workNight shift- Federal Network Systems Engineer (Senior) Overview **Active Secret... ...providing advanced operational support and infrastructure assistance... .... This role bridges Tier 1 support and Tier 1.5 engineering... ...certification Experience with network automation and scripting (PowerShell,...SuggestedRemote workNight shift
- Concept Plus is seeking a Tier 2 Help Desk Engineer to support 300+ users and optimize IT operations. You will back Tier 1 during spikes, own Tier 2 issues through to resolution, and collaborate with Tier 3 on advanced incidents. You will document workflows, enforce SLAs...Suggested
- Concept Plus is seeking an ambitious Tier 2 Help Desk Engineer to support 300+ users and optimize IT operations from our Fairfax, VA site. You will resolve Tier 2 incidents, guide Tier 1 staff, and engage Tier 3 for complex infrastructure issues while improving workflows...Suggested
- Network Coverage is seeking a Service Desk Specialist II to provide Tier 2 support for client IT environments, including servers, desktops, networks, and security. You will work on-site at client locations as part of the Service Operations team, escalating where needed...
- Jobtailor in Arlington, VA seeks a Tier 2 IT Support Analyst to handle hardware, software, network and security issues for clients. You will work with cross-functional teams to resolve problems and ensure SLAs are met. The role requires 2-5 years of IT experience, relevant...Work at office
- ...Job Description Job Description Northstrat is seeking a Tier 2 support engineer to assist customers using space-based broadband... ...support gaps and contribute to tooling, diagnostics, and automation that reduces time to resolution and improves customer experience...Full timeContract workWork experience placementFlexible hoursShift workWeekend workWeekday work
$60k - $75k
...management solutions as a chosen IT services and consulting... ...executive-level, white-glove support. Opening Solvere One has... ...position for a Help Desk Technician, Tier 2, to provide support from our... ...Manage ConnectWise Automate IT Glue Sophos suite of...Full timeWork at officeLocal areaRemote work- Chenega MIOS is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide first- and second-level support for desktop and IT systems. The role includes diagnosing issues, handling password services, and coordinating with Tier 3 as needed. Qualified candidates will...
- Chenega MIOS in Arlington, VA seeks a Tier 2 Help Desk Analyst to provide advanced IT support in classified and unclassified environments for a federal government customer. The role emphasizes incident resolution, root-cause analysis, and adherence to DoD standards, SLOs...
$44.61 per hour
Summary Tier 2 Service Desk Analyst Arlington, VA Are you ready... ...Military, Intelligence & Operations Support (MIOS) could be the place for... ...classified and unclassified IT environments in support of a... ...with network services, systems engineering, and application development...Work at officeLocal areaRemote work- Solvere One in Dulles, Virginia is seeking a Help Desk Technician Tier 2 to field and resolve tier 2 incidents escalated from Tier 1.... ...solving, and a customer-focused approach from a headquarters-based support center. You will manage Windows and Mac desktop issues,...Work at office
- ...develop and maintain VCF Automation blueprints, catalog... ...services.Build, test, and support Orchestrator workflows for provisioning, day-2 operations, and lifecycle... ..., storage, and security engineers to adapt automation to infrastructure... ....Working knowledge of IT service management and...Monday to FridayShift work
- ...motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical... ...Escalate complex issues to engineering, development, or system administration... ...degree preferred. Minimum 2–5 years of Help Desk,... ...Support, Technical Support, or IT Support experience. Experience...For contractorsShift work
- Inserso is seeking Network Support Technicians to support DHS customers worldwide, delivering onsite and remote Tier II IT support to minimize downtime. The role includes handling hardware, software, networking, cloud services, and related IT issues in a fast-paced environment...Remote jobWorldwide
- STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday... ...light travel and occasional after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment and document...Full timeMonday to Friday
- ...do their best work in support of our clients. We... ...proactive, and sharp IT Systems & Support Engineer to join our team to support... ...will provide top-tier desktop support to our... ...: Provide Tier 1/2/3 desktop support for... ...Bash, or Python) for automation.· Experience managing...Work at officeLocal area
$75k - $90k
...Technologies. Job Title: Desktop Engineer Location: Anchorage, Alaska/... ...part in maintaining and improving IT infrastructure by providing comprehensive support for end‑user devices, systems,... ...and ITSM platform. Handle Tier 1 and Tier 2 escalations and collaborate with...Contract workWork experience placementWork at officeLocal area- GDIT is seeking a Service Desk Specialist to provide Tier II IT operations support in a fast-paced, ITIL-oriented environment. You will handle incidents, service requests, and end-user training, ensuring timely resolution and clear communication. You will work with multiple...
$115k - $130k
...capabilities are our top-tier program and project... ...to create a company that supports our shared values and individual... ...for a dynamic Senior IT Talent Acquisition... ...will be a hybrid role with 2 to 3 days a week onsite... ...roles, including software engineers, DevOps Engineers, Site...Full timeTemporary workWork experience placement2 days per week3 days per week$220k
...is seeking a Senior Network Operations Engineer (Tier III) to join our team in the DMV area. Travel... ...experience, and demonstrated experience supporting Federal Government programs within the... ...a deeper understanding of the support IT infrastructure. Monitors network dashboards...Local areaRemote workNight shiftRotating shiftWeekday work- ...solutions provider that transforms IT concepts into impactful... ...ambitious, detail-oriented Tier 2 Help Desk Engineer ready to take the next step... ...you will provide high-level support to our 300+ users while helping... ...operational bottlenecks, automate repetitive tasks, and propose...For contractorsLocal areaFlexible hours
- ...Troubleshoot Power Apps, Power Automate, Dataverse, Power BI, Power Pages... ..., and user experience Support adherence to federal and organizational... ...with compliance teams, IT leadership, and mission partners... ...and documentation Requirements 2 years relevant experience with...
$112k
...Technician – Mid-Level & Senior-Level (2 Openings) Summary: We are... ...These roles provide technical support to end users by diagnosing,... ...with help desk systems and IT service management processes,... ...and expertise in Agile Software Engineering, Cloud Solutions, Cyber...- ...experience desired ~ At least 2 years of previous Help... ...of experience in the IT field ~ Experience with warehouse support and shipping hardware and... ...calls coming into the Tier 1 Help Desk by the third... ...providing system and software engineering, software/web development...For contractors
$112k - $179k
...systems Virtual Desktop Systems Engineer to join our national... ...profiles and accounts. Provide Tier 1 and Tier 2 problem identification, diagnosis... ...operating systems and support enterprise servers. Install... ...and transformative enterprise IT provider, we deliver trusted,...Contract workWork experience placementShift work- Leidos is seeking a Sr. Tier 2 Helpdesk Specialist to support a large DoD contract at Fort Belvoir, VA. The role involves IT service desk support, incident management, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both classified...Contract work
- IT Technician at Apex Systems Join to apply for the IT Technician role at Apex Systems... ...exclusive features. Job Description Tier 1 or Tier 2 diagnostics and troubleshooting... ...a full list of our benefits, programs, support teams and resources within our ‘Welcome...Full time
$55k - $72k
...start. Inserso is seeking Network Support Technicians to provide support... ...provides onsite and remote Tier 2 support that requires prompt... ...and quick resolution of user IT issues to minimize downtime. These... ...by the architecture and engineering team and COTS products. Must...Contract workTemporary workLocal areaImmediate startRemote workWorldwideNight shift
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