Vehicle Information Strategy, Sr Manager - Cox Automotive

Business Process Design & Improvement Sr Manager

Company: Cox Automotive - USA

Job Family Group: Business Operations

Management Level: Sr Manager - Non People Leader

Flexible Work Option: Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift: Day

Compensation: Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Business Process Design & Improvement Senior Manager leads the long-term vision and execution of Vehicle Information capabilities in the One Marketplace initiative across inspections, condition reporting, data reuse, and end-to-end buyer and seller experiences, with enterprise and global impact. This role partners with senior leadership to define and deliver a multi-year strategy aligned to enterprise priorities.

• Establishes standardized inspection principles while leveraging emerging technologies such as AI, computer vision, and advanced data platforms to improve accuracy, consistency, and scalability.
• Acts as a strategic advisor across Product, Technology, Operations, Analytics, and Client teams to simplify complex processes, unlock data value, and drive the delivery of trusted, consistent vehicle condition intelligence across the marketplace.
• Develops sustainable, repeatable and quantifiable business process solutions.
• Researches best business practices within and outside the organization to learn new and emerging trends.
• Benchmarks existing process data to aid in quantification of improvements.
• Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced customer and employee experience, safety, increased productivity, reduced cost, and drive growth.
• Analyzes and measures the effectiveness of existing business and client service operations and processes.
• Determines how new information technologies can support reengineering business operations and processes.
• Monitors resource requirements, appropriate business KPI's, quality and efficiency of customer and employee operations.
• Defines requirements and test cases and supports solution development and deployment.
• Collaborates with training resources to provide training on improved processes.

Primary Duties / Key Responsibilities

• Focus on large cross functional business and process improvement projects.
• Identifies and drives significant and complex projects with potentially global impact.
• Engages with senior leadership to envision and drive the implementation of new, improved, and simplified approaches that have a positive long-term, cross-organizational, and cross-functional impact.
• Engage with business units and other leaders on process assessment and redesign initiatives.
• Consult with and advise other Business Process Analysts on approach, methods, and implementation tactics.
• Lead, mentor, and develop high-performing strategies while actively contributing to teams that thrive in ambiguity, foster accountability and curiosity, and consistently deliver results in fast-changing environments.
• Define and evolve a multi-year Vehicle Information (VI) strategy aligned to enterprise priorities, customer needs, and scalable operations.
• Establish clear strategic principles for inspection, condition reporting, data reuse, automation, and AI-enabled vehicle condition intelligence.
• Identify, evaluate, and help operationalize emerging technologies—including AI, computer vision, and data platforms—to improve accuracy, consistency, and efficiency.
• Lead the design, deployment, and continuous evolution of AI damage detection and advanced condition reporting capabilities.
• Drive complex, cross-functional transformation initiatives that simplify VI processes, reduce variability, and accelerate time to value.
• Translate strategy into actionable roadmaps, operating models, milestones, and success metrics with clear business impact.
• Promote adoption of standardized frameworks, tools, and data models across inspection and condition reporting workflows to improve quality and scalability.
• Partner with Enterprise Analytics and data science teams to unlock insights, enable effective data storytelling, and support data-driven decision making.
• Establish governance models that ensure data integrity, clear ownership, and appropriate reuse of vehicle data across grading, pricing, recon, arbitration, search, and buyer decisioning.
• Act as a trusted cross-functional leader by mentoring teams, influencing without authority, representing VI strategy in executive and client forums, and linking strategy to outcomes such as cost reduction, speed, customer satisfaction, and risk mitigation.

Required Experience & Specialized Knowledge and Skills

• BS/BA degree with 8 years of experience in a related field; or MS degree + 6 years of experience in a related field; or Ph.D. + 3 years of experience in a related field.
• Agility, flexibility, and "how can we" positive attitude.
• Strong analytical thinking and decision-making.
• Demonstrated ability to think ahead and drive proactive action.
• Demonstrated ability to identify gaps, think strategically, and proactively address.
• Customer Focus: Alignment of activities and resources around a clear understanding of customer desires and how to help customers achieve their goals.
• Results Orientation: Commitment to continuous improvement of business practices and to assuring that completed work adheres to the highest standards of excellence.
• Communications organization and delivery: Ability to communicate in a variety of mediums and across levels of our organization.
• Other duties as needed or required.
• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.
• 25% travel is required.

Preferred

• Experience in automotive, logistics, inspection, assurance, or data‑intensive operational environments.
• Familiarity with AI‑enabled decisioning, data platforms, or automation at scale.
• Background working closely with product and technology teams in an agile environment.
• Consulting background helping organizations improve performance, navigate change, or implement new technology.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.