Service Coordinator (Billing & Operations)

Service Coordinator

RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor we're a team dedicated to innovation, service excellence, and growth.

We're looking for a Service Coordinator who brings a strong mix of operational coordination and billing experience. This role is responsible for supporting project execution, managing order-to-cash activities, and ensuring billing accuracy through close collaboration with sales, field operations, and finance. Ideal candidates have a background in accounts receivable, invoicing, or project coordination and excel in detail-driven, fast-paced settings.

Key Responsibilities

Operations & Project Coordination

• Coordinate and track service schedules, work orders, and project timelines
• Partner with field teams and operations to ensure timely service execution
• Maintain accurate data in internal systems to support visibility and planning
• Communicate updates across sales, operations, and customer stakeholders

Billing & Accounts Receivable Support

• Support invoicing, billing accuracy, and order-to-cash processes
• Review customer purchase orders and validate billing readiness
• Assist with invoice creation, reconciliation, and discrepancy resolution
• Partner with internal teams to ensure accurate revenue capture and reporting

Order & Customer Support

• Process quotes, order entries, and service-related documentation
• Coordinate equipment orders, rentals, and logistics as needed
• Provide responsive, professional support to internal and external stakeholders

Qualifications

• 2+ years of experience in accounts receivable, billing, or project coordination
• Experience supporting order-to-cash (O2C) processes preferred
• Strong attention to detail with experience in invoice processing and reconciliation
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with ERP/CRM systems (Sage or similar preferred)
• Strong communication and cross-functional collaboration skills
• Proficient in Microsoft Office (Excel, Outlook, Word)

Why Join Us

• Opportunity to grow within operations, finance, or project management
• Collaborative, team-oriented environment
• Exposure to cross-functional business operations and revenue processes
• Stable, growing organization with a focus on continuous improvement

At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.

Equal Opportunity Employer/Disability/Veterans