Business Operation Manager - Shockwave IVL

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function Sales Enablement Job Sub Function Sales Operations & Administration Job Category Professional All Job Posting Locations Norderstedt, Schleswig-Holstein, Germany Job Description Interne Stellenausschreibung vom 24.06.2026 – 08.07.2026 Johnson & Johnson is recruiting for Shockwave Medical Inc. a Business Operations Manager DACH, to be located in Germany. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease? Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque. Position Overview This role leads and owns operational execution across Marketing and Sales in the DACH region within a fast-growing, highly regulated medical device business. As the central point of accountability, it ensures consistent, compliant, and high-quality delivery across critical workflows including events, contracting, and cross-functional processes. Partnering closely with commercial leadership and functions such as Finance, Legal, and Compliance, the role focuses on building a scalable and efficient operating model through process standardization, system enablement, and data transparency, while stabilizing execution in a high-demand environment. 1. Operational Ownership and Governance Own all operational, execution‑critical workflows across Marketing and Sales in DACH. Act as the single operational point of accountability for: Events and congress operations Sales‑driven events and attendee management Contracting and documentation processes Compliance‑critical workflows and approvals Ensure consistent execution quality in a high‑volume, regulated environment 2. Process Design, Standardization, and Control Design, document, and continuously improve end‑to‑end operational processes, including: Event planning and execution Budget planning, tracking, and reporting HCP management and contracting Documentation, templates, and approvals Reduce manual work, duplication, and dependency on individuals Establish clear ownerships, interfaces, and escalation paths 3. Systems, Data, and Automation Enablement Own and develop the operational system landscape for Marketing and Sales, including: Salesforce integration Event calendars and planning tools Power Automate workflows Surveys, feedback systems, and reporting tools Drive automation and system‑enabled workflows to increase efficiency, transparency, and scalability Ensure data quality, transparency, and usability for decision‑making 4. Financial and Operational Transparency Own operational budget processes in close partnership with Finance. Ensure transparency across: Budget usage Resource consumption Event and activity workload Provide leadership with reliable operational data to support prioritization and planning 5. Cross‑Functional Coordination and Enablement Act as the operational interface to Finance, Legal, Medical Education, Compliance, and vendors Translate regulatory and governance requirements into clear, executable operational frameworks Enable Marketing and Sales teams through: Clear processes and standards Training and onboarding Practical guidance that reduces friction and administrative burden 6. Interim Stabilization and Scalable Target State Operate initially in an interim stabilization setup to secure execution continuity Define and implement a clear “stop‑doing list” to protect focus and sustainability Transition the role into a fully established, scalable Operations function as staffing is stabilized Ensure documentation and knowledge transfer to reduce single‑point‑of‑failure risk Key Requirements Bachelor’s degree in Business, Operations, Marketing, or related field Solid experience in commercial, marketing, or sales operations (MedTech/Pharma preferred) Proven track record in process design, standardization, and operational improvement Experience with systems such as Salesforce and workflow automation tools (e.g., Power Automate) Good understanding of compliance and contracting in regulated environments Strong financial acumen (budget tracking, planning, cost transparency) Excellent stakeholder management and cross-functional collaboration skills Ability to translate complex requirements into clear, executable processes Structured, hands‑on, and solution‑oriented mindset with strong execution focus The anticipated base pay range for this position is €75,000.00 - €118,450.00 Benefits In addition to base pay, we offer the following benefits: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. We also offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees – and in some locations eligible dependents – can participate in several insurance plans. Additional information This position is assigned as Tariff. The anticipated initial monthly base pay for this position is pay grade E13(87.620,00 EUR) annually of the Hamburg Chemical Industry collective agreement Chemietarifvertrag Hamburg. As this role is part of the collective bargaining agreement (CBA), in addition to base pay, we offer the following benefits: an annual bonus with set target depending on local CBA bonus policy, or for sales roles we offer sales commissions. We also offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health and pension plan. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees – and in some locations eligible dependents – can participate in several insurance plans. Amounts and actual benefits may vary by location and are subject to change. #J-18808-Ljbffr Dormont Manufacturing Co