Customer Success Manager Austin, TX, USA · remote · full-time · mid $90k - $130k / year View →
$90k - $130kCEDX Systems
Austin, TX
- Remote job
At CEDX Systems we build AI workflow automation for the world's most demanding professional services teams. As a customer success manager on our customer success team, you'll own meaningful outcomes from day one in a small, high-output team. What you'll do Own a portfolio of customers — their adoption, expansion, and retention Run business reviews, identify risk early, and drive renewal outcomes Be the loudest internal voice for the customer's actual experience Partner with product on roadmap signal and with sales on expansion What you need 3+ years in CS / account management at a B2B SaaS company Comfortable owning renewals, expansions, and risk conversations Strong project management and exec presence Customer-obsessed without being a yes-machine Competitive base + equity in a fast-growing AI company Flexible PTO + paid parental leave Annual learning & development budget Top-tier laptop + home-office stipend for remote roles 401(k) / pension match where applicable #J-18808-Ljbffr CEDX Systems
Vacancy posted 2 days ago
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