Service Advisor

Professional, experienced Service Advisor needed to join our team at Infiniti of Sarasota , a proud member of the Sunset Automotive Group family of new car dealerships. Why make the move to Sunset? Work-life balance - we are closed evenings and every Sunday Stable, generous pay plans Professional, team-oriented work environment Local, family-owned business that cares about the community and the employees Why would you work anywhere else? Experience advising automotive service customers and developing relationships with new and existing auto service customers required. Reynolds & Reynolds experience very helpful. Service Advisor-Writer Duties The Service Writer/Advisor is responsible for clear communication of vehicle issues and needs between our valued service clients and the service team. A great service advisor will do the following: As the first point of contact for automotive service customers, show outstanding customer service. Use active listening to engage and understand the customer's vehicle issues and concerns. Create repair order and communicate vehicle needs clearly to service technician. Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work. Follow up on vehicles throughout the repair process, keeping customer updated. Interact with customers, vendors, and technicians in a professional manner at all times. Automotive Service Writer-Advisor Requirements Must be energetic, career minded & have great customer service skills. Strong automotive knowledge and experience required. Experience with Reynolds & Reynolds preferred. Valid drivers license. Sunset Automotive Group Benefits In addition to working for the dealership group of choice in the Sarasota area due to our stability and family values, we also offer generous pay plans and a full menu of benefits including: Paid Time Off available after 6 months Paid Holidays 401(k) Retirement Plan Medical Insurance Dental Insurance Vision Insurance Short-Term and Long-Term Disability Coverage Life Insurance Company-paid Factory Training Employee Discounts at all Sunset locations Pay Plan based on experience And more! If you are looking for a place to work where you will have opportunities for growth and be appreciated, this might be the place for you! Enjoy your job and the people you work with at Sunset Automotive Group. Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire. #J-18808-Ljbffr