Administrative Assistant

Job DescriptionJob DescriptionWe are looking for a bilingual Customer Service Representative to support daily customer interactions and administrative coordination in Mount Arlington, New Jersey. This Long-term Contract position is well suited for someone who can stay organized, communicate clearly in English and Spanish, and handle multiple priorities in a busy setting. The ideal candidate will help process customer requests, maintain accurate records, and assist with scheduling and front-counter support as needed.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Responsibilities:
Receive customer requests by phone or in person and prepare complete, accurate order documentation.
Coordinate and confirm driver assignments to help keep daily routes and service schedules organized.
Enter hauling and disposal details into Excel with a strong focus on accuracy and record integrity.
Maintain orderly documentation by sorting and filing receipts, invoices, and related paperwork.
Provide support at the drive-up service window when customer traffic requires additional assistance.
Prepare and update driver scheduling documents to reflect operational needs.
Respond to inbound customer inquiries professionally and help direct requests to the appropriate team members. Bilingual communication skills in English and Spanish are required.
At least 1 year of customer service experience is needed.
Comfort using Microsoft Office applications, including Excel, is required.
Ability to manage several tasks at once in a fast-paced work environment.
Strong attention to detail for data entry, documentation, and order processing.
Background in contracting, landscaping, or hardscape materials is helpful, though training can be provided. xhqgsiq
Experience handling inbound calls, order entry, or general customer support is preferred.