Senior PMO Manager - Intelligent Utility Solutions

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Senior PMO Manager will lead and continue to mature our Project Management Office (PMO) responsible for the successful delivery of complex, turn‑key municipal technology projects. This role is accountable for building a high‑performing team of project managers, ensuring consistent execution excellence, and scaling project management capabilities as a core differentiator of our utility solutions business. This leader will serve as the connective tissue between Sales, Customer Success, Subcontractors, and Technology Partners, driving disciplined project delivery while enhancing the customer’s experience. In addition to operational leadership, the role will be responsible for evolving PMO functions to support growth initiatives including marketing collateral, case study development, standardized methodologies, and talent development. This position requires a strategic approach, strong business acumen, and deep experience managing large‑scale infrastructure or utility oriented technology deployments. This role is approved to be fully remote and can be based anywhere in the United States Key Responsibilities PMO & Project Execution Leadership Lead and oversee a distributed team of Project Managers responsible for delivering municipal technology projects from contract award through project closeout. Establish and enforce standardized project management methodologies, governance, tools, and reporting to ensure predictable outcomes across all projects. Ensure projects are completed on time, within scope, and aligned with contractual, regulatory, and licensing requirements. Serve as the escalation point for complex project risks, customer issues, and cross‑functional challenges. Subcontractor & Partner Management Develop and manage strategic relationships with installation, integration, and construction subcontractors. Oversee & participate in subcontractor selection, scope definition, performance management, and contract adherence as needed. Ensure subcontractor capacity, quality standards, safety requirements, and compliance align with project demands and company expectations. Cross‑Functional Collaboration Partner closely with Sales and Customer Success teams to support effective project handoffs, scope clarity, and customer communication throughout the project lifecycle. Support pre‑sales activities including RFP reviews, implementation planning, risk assessments, and execution strategy input as needed. Collaborate with Product, Engineering, and Technology partners to maintain alignment on system capabilities, deployment requirements, and customer outcomes. PMO Growth & Business Scaling Scale the PMO beyond execution to include valuable functions such as: Development of customer‑facing project value messaging Case study and reference project creation Contribution to marketing collateral showcasing delivery excellence Find opportunities to improve efficiency, consistency, and profitability through process optimization, tooling, and resource planning. See opportunities outside of standard Intelligent Utility Solutions project management projects Talent Development & Organizational Leadership Recruit, develop, mentor, and retain a high‑performing project management organization. Establish career paths, competency models, and training frameworks to support associate growth and certification. Conduct regular performance reviews, coaching conversations, and capability assessments. Promote a culture of accountability, continuous improvement, and customer‑first execution. Reporting, Metrics & Continuous Improvement Define and track key performance indicators (KPIs) related to project delivery, customer satisfaction, margin performance, and resource utilization. Provide regular reporting and insights to senior leadership on PMO performance, risks, trends, and improvement opportunities. Champion continuous improvement initiatives across the PMO and broader utility delivery organization. Drive accountability for margin performance and cost controls across the PMO organization. Required Qualifications Bachelor’s degree in Construction Management, Business, Information Systems, Engineering or a related field (or equivalent experience). 8–10+ years of project or program management experience, including leadership of project management teams. Demonstrated experience delivering complex, multi‑stakeholder projects—preferably within utilities, infrastructure, construction, or technology deployments. Strong understanding of contract management, subcontractor oversight, and financial performance drivers. Proven ability to lead cross‑functional teams and influence without direct authority. Excellent communication skills with the ability to engage customers, executive partners, and field teams. Champion safety leadership in coordination with Operations and Field teams, reinforcing safety as a core execution value. Ability to travel approximately 25% - 35% Preferred Skills & Certifications PMP (Project Management Professional), PGMP, or equivalent certification. Experience with AMI/AMR systems, municipal technology, or utility infrastructure projects. Familiarity with PMO tools and platforms (Microsoft Project, Planner, Smartsheet, or similar systems). Strong analytical and financial skill, including forecasting, margin management, and resource planning. Experience building scalable processes, templates, and governance frameworks in a growing organization. Background in safety‑sensitive or regulated project environments. Why This Role Matters This role is central to positioning project execution as a competitive advantage. The Senior PMO Manager will shape how customers experience our organization—from initial implementation through long‑term success—while building a scalable foundation that supports continued growth in municipal and utility technology solutions. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. - $9,225.00 - $15,033.70 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.