Key Account Manager, Cruise Center Americas

About the role The Business Development team focusing on cruise in the DNV Maritime Region Americas (M-A) covers the whole Americas, with main focus of the Miami region. Our responsibilities include profiling, marketing, business development, sales, and key account management. Our goal is to strengthen DNV's market position and drive cruise account activities in the region. This involves growth strategies, customer retention, and securing newbuilding orders. We also organize customer courses, seminars, and events. We maintain an extensive network both within DNV and in the cruise industry. Our expertise covers ship classification, statutory matters, and advisory services. We value customer engagement, competence development, and teamwork. Currently, we're strengthening our Key Account Manager (KAM) team for cruise in Americas and the new KAM will be working closely with our Cruise Key Accounts in this area. The Key Account Manager will report to the Head of Cruise Center, Americas, and be a member of the DNV Americas Cruise Center Team. This position will be located in our Sunrise, Florida office to service/grow the cruise client base in the Americas. What You'll Do Take responsibility for business development and sales through close dialogue with and good understanding of our Key cruise customer's needs and expectations Fill the role as Key Account Manager (KAM) for select cruise customers Secure new core class business and develop new opportunities based on identified customer needs and DNV's total portfolio of products and advisory services Strengthen our standing with defined cruise key customers by providing outstanding support and service Enhance our cruise team's image as a highly professional, creative and service-minded resource for our clients What we offer At DNV, we offer opportunities beyond business. In addition to competitive conditions, the right candidate will enjoy working with issues to enhance safety and sustainability in an environment where trust, teamwork and innovation are core values. Our working culture is based on respect and care and an appreciation of the need for work-life balance. Local conditions apply Generous paid time off (vacation, sick days, company holidays, personal days) Multiple Medical and Dental benefit plans to choose from, Vision benefits Spending accounts FSA, Dependent Care, Commuter Benefits, company-seeded HSA Employer‑paid, therapist‑led, virtual care services through Talkspace 401(k) with company match Company provided life insurance, short‑term, and long‑term disability benefits Education reimbursement program Flexible work schedule with hybrid/remote opportunities Charitable Matched Giving and Volunteer Rewards through our Impact Program Volunteer time off (VTO) paid by the company Career advancement opportunities Benefits may vary based on position, tenure, location, and employee election. Equal Opportunity Employer DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity. DNV is a proud equal‑opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (View email address on click.appcast.io). Information received relating to accommodations will be addressed confidentially. About you Bachelor's degree or higher in Business, Engineering, or Science or relevant field. Minimum of 5 years of experience from the maritime and cruise industry Good understanding of the cruise value chain and its stakeholders Proven experience with sales, customer engagement and marketing activities Excellent English communication skills and the ability to adapt Solid knowledge of DNV products, services, and internal networks Strategic mindset with experience in business planning and execution Self‑starter with a proactive, creative and solution‑oriented approach Committed to DNV values, passionate about business development, and eager to drive innovation We conduct a pre‑employment background and drug screening Immigration‑related employment benefits, for example visa sponsorship, are not available for this position. #J-18808-Ljbffr Accreditation Council for Graduate Medical Education