Client Performance Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Environmental Executive Underwriter based in the United States. Join a collaborative insurance team focused on expanding an environmental impairment liability portfolio and delivering tailored risk solutions to businesses. In this senior role, you will evaluate complex environmental risks, manage new and renewal accounts, and drive profitable growth across products such as site pollution, contractors pollution, and excess follow-form policies. You will build strategic relationships with broker partners, identify new business opportunities, and negotiate coverage terms that balance customer needs with underwriting discipline. Working closely with risk consultants, claims specialists, legal professionals, and international colleagues, you will help develop creative solutions for complex client challenges. You will also mentor junior underwriters, contribute to business-wide initiatives, and support continuous improvement through data-driven decision-making. This opportunity suits an experienced environmental underwriting professional who combines technical expertise, commercial judgment, and relationship-building skills in a dynamic, collaborative environment. Accountabilities - Underwriting and Portfolio Management - Underwrite and service new and renewal environmental insurance accounts, including site pollution, contractors pollution, and excess follow-form policies. - Evaluate complex risks and negotiate pricing, policy terms, and conditions with broker partners while maintaining appropriate risk appetite, capacity, and portfolio profitability. - Assess account performance and identify opportunities to strengthen portfolio quality, sustainable growth, and underwriting results. - Broker Relationships and Business Development - Lead marketing initiatives and build productive, long-term relationships with brokers through responsive service, technical expertise, and practical underwriting support. - Develop a pipeline of new business opportunities through proactive marketing, cross-selling initiatives, industry events, and analysis of broker pipeline reports.

- Collaborate with colleagues across other insurance business lines to identify opportunities and support broader client needs. - Complex Risk Solutions and Collaboration - Support the execution of complex global insurance programs by coordinating with colleagues across international markets. - Work closely with risk consultants, product development teams, claims specialists, and other internal stakeholders to develop creative, client-focused solutions. - Contribute technical underwriting insight to complex account assessments and business decisions. - Business Performance and Team Development - Lead and participate in strategic projects that influence environmental underwriting performance and business results. - Mentor junior underwriters, helping them strengthen technical underwriting capabilities, develop broker relationships, and improve commercial judgment. - Promote collaboration, knowledge sharing, and continuous improvement across the wider underwriting team. - Leverage AI-enabled tools and data-driven approaches to improve day-to-day efficiency, support analysis, and inform underwriting decisions. Requirements - At least seven years of experience in environmental underwriting; experience in environmental consulting is an advantage. - A degree in Risk Management and Insurance, Environmental Sciences, Chemistry, Biology, or a related discipline. - Strong technical underwriting expertise, with the ability to assess complex environmental risks and analyze detailed information from multiple sources. - Demonstrated experience managing insurance accounts, evaluating risk, negotiating pricing and policy terms, and balancing business development with profitability.