Medical Administrative Assistant

Medical Administrative Assistant

Maplewood Area, MN
$20-$25/hour DOE
Monday-Friday | 8:00 AM-4:30 PM
Contract-to-Hire

About the Opportunity

Join a growing healthcare organization dedicated to improving patients' quality of life through specialized clinical services and compassionate care. This family-oriented team values collaboration, professionalism, and providing an exceptional experience for every patient.

Position Summary

We are seeking a Medical Administrative Assistant to support daily clinic operations and serve as a key point of contact for patients. This role combines patient scheduling, front desk responsibilities, insurance verification support, and general administrative duties in a fast-paced healthcare environment.

Responsibilities

• Manage patient scheduling, including appointment booking, confirmations, and rescheduling
• Answer incoming calls and assist patients with scheduling inquiries
• Welcome patients and facilitate the check-in process
• Maintain accurate patient demographic, insurance, and provider information
• Collect co-pays, insurance information, and required patient documentation
• Follow up with patients regarding appointments and ongoing care needs
• Review treatment costs, coverage information, and estimated patient balances
• Coordinate referrals with other clinic locations and outside providers
• Ensure practitioner documentation and follow-up plans are completed accurately
• Process mail, monitor voicemail messages, and route communications appropriately
• Order and maintain office supplies
• Record and distribute meeting notes
• Maintain compliance with HIPAA and clinic policies
• Partner with providers and team members to deliver outstanding patient service

Qualifications

• 1+ year of administrative, customer service, or office support experience required
• Medical office, clinic scheduling, or healthcare experience preferred
• Knowledge of Medicare, commercial insurance, or workers' compensation processes preferred
• Strong communication and organizational skills
• Ability to multitask and work effectively in a busy office environment
• High school diploma required
• Associate's or Bachelor's degree preferred

Compensation & Benefits

Pay: $20-$25/hour, depending on experience

Benefits Upon Permanent Hire Include:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• Disability Coverage
• 401(k) with company contribution
• Paid Holidays
• Accrued PTO
• Employer contribution toward benefits package

Why Apply?

• Family-oriented, team-focused culture
• Stable contract-to-hire opportunity
• Consistent weekday schedule with no evenings or weekends
• Opportunity to build a long-term career within healthcare administration
• Meaningful work supporting patients and clinical teams

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.