Home Loan Operations - Home Loan Processing Spclst

Home Loan Processing Specialist

Status: Non-exempt Reports to: Supervisor - Home Loan Processing Department: Home Loan Operations Job Code: 1837 Pay Range: $20.50 - $22.00 Hourly Location: Remote in California

WHO WE ARE: Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of "people helping people." We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE: You are naturally curious and always looking for better ways to achieve results. You combine analytical expertise, operational knowledge, and problem-solving skills to transform complex data into meaningful insights that improve business performance and decision-making.

WHAT YOU'LL DO:

• Coordinate and communicate information with Members, Home Loan Advisors and Vendors on loan transaction as it relates to loan processing.
• Coordinate the ordering of all title reports, flood certificates and follow up on appraisal orders. Assist in collection of loan documentation needed for Processing.
• Prepare and upload loan conditions into the LOS (Loan Origination System) with all details for complete tracking purposes.
• Assist with Pipeline Management by performing status calls, requests for documentation and following up on ordered services.
• Assist with call overflow queue.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including BSA, RESPA, TILA, TRID and AML laws appropriate to the position.
• Contribute to a) G1 service levels including turn times and member service scores, b) minimum efficiency levels established for position and c) minimum required loan quality.
• Complete Home Mortgage Disclosure Act (HMDA) information.
• Acquire and maintain knowledge of Golden 1 Credit Union and investor program, guidelines, policy and procedure.
• Perform functions in accordance with Golden 1's performance competency standards.
• Perform other tasks as assigned.

QUALIFICATIONS AND PREFERENCES:

• H.S. Diploma or General Education Degree (GED) Successful completion of High School curriculum preferred
• Additional work experience may be considered in lieu of a High School diploma
• 2+ years mortgage lending experience, processing experience preferred

WHY JOIN US: Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

If you will work at least 8 hours a week in San Francisco, then pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please note that, as an NCUA-insured financial institution, all selected candidates must satisfy the background screening requirements of the Federal Credit Union Act, which restricts employment of individuals with certain convictions.