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Remote Technical Support Specialist - Tier I

Full-time

Uniguest

Uniguest is seeking a Remote Technical Support Representative (Tier I) to assist customers across the United States in a 24/7/365 environment. You’ll troubleshoot Windows PCs, networking issues, and Uniguest software, guiding users to effective solutions with patience and professionalism.

This full-time role emphasizes clear communication, teamwork, and independent problem-solving. You’ll use CRM and ticketing tools, remote support apps, and SharePoint to resolve issues and share knowledge with

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Vacancy posted 2 days ago
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