Account Director

Account Director

Unbridled puts people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production to creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

Job Description

The qualified candidate for Account Director will have long-term career goals in meeting and event management with the intent of growing their accounts business and managing the project teams as it pertains to their accounts. They will be equipped with the experience as well as motivated to consult strategically with clients to promote Unbridled services, develop business within the client account, manage and build internal project teams and expand Unbridled's exposure to other new business. They should be extremely self-motivated, driven, committed and a dedicated team player. Successful candidates will have the following:

• 8+ years meeting or event planning experience to include: hotel contract negotiation, menu and décor planning, meeting space management, budget creation and management, contract management, vendor management, attendee registration, rooming list management, transportation/manifest management, on-site operation, including staff management, experience managing program deliverables that include creative design, content, production services, and video production, proven track record strategically consulting clients, renew and grow business within an account
• Industry-related experience applies – hotel, destination management, travel director, production
• Excellent computer skills – Microsoft Office, Word, Excel, PowerPoint, MS Teams, Sharepoint, Outlook, Database Management (Cvent or other industry attendee management software)
• Effective, professional business communication skills, - written, presentation, client contact
• Ability to manage a team of employees and oversee teams on larger or complex client-specific projects
• Client facing position requiring applicable candidates to maintain client relationships
• Travel savvy - ability to travel 1-2 weeks per month (on average, actual travel varies based on client requirements)

Preferred, but not required:

• Industry Affiliations – MPI, PCMA, SITE, others
• International meeting planning or travel experience

What you would be doing at Unbridled:

• Develop and maintain strategic client relationships
• Ensure health of client accounts
• Develop account standards and processes
• Grow account business and actively participate in renewal
• Ensure quality performance of project teams assigned to specific projects
• Communication with clients at all levels of organizations, written and conversational
• Client contact for assigned accounts
• Manage, mentor, and train team of three or more employees
• Financial responsibilities: ensure budget accuracy and integrity, create program budgets, participate in program reconciliation, need a comprehensive understanding of client financial objectives year over year, develop, maintain, and be responsible for fiscal forecast for each account assigned
• Oversee online registration process and website development
• Ensure program resume is created and accurate
• On-site staffing management, maintaining standards of service and image
• Embody our Unbridled brand and culture

Comprehensive Benefit Package

Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

• Salary Range: $100,000 - $115,000 (plus commission)
• Health & Dental Insurance
• Vision Insurance, FSA & HSA Plan Options
• Life, Short-Term & Long-Term Disability Insurance
• 401k Plan with Discretionary Company Match
• Employee Loan Program
• Generous PTO Including: 4 weeks of PTO/Sick Leave, 7 Holidays, 3 Floating Holidays, Flex Holiday Week, 3 Days Community Service Leave
• Milestone Anniversaries & Sabbaticals
• PTO Exchange Program
• Paid Family & Medical Leave
• Monthly Parking Pass
• Professional Therapy Benefits
• Voluntary Pet Insurance
• Cell Phone Allowance

In addition to our extensive benefits package and the ability to take up to 37 days of paid time off per year, we also offer things like a company advocate program for new hires, wellness days, company social events, awards to empower employees to recognize colleagues, and more. We also have monthly Friday Forums where employees have a chance to hear from different members of the company regarding important updates and communications. An Unbridled Community Takes All Kinds We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone regardless of their background, identity or circumstance, can feel like they belong. Come "Be you" with us.

Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more.

Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us View email address on click.appcast.io.