Director of Admissions

Director of Admissions

Riverview on the Appomattox Health & Rehab Center - HOPEWELL, VA 23860

Overview

Salary Range $80,000.00 - $90,000.00 Salary Position Type Full Time

Description

Admissions Director

Riverview on the Appomattox Health & Rehab is seeking a confident, organized, and relationship-focused Admissions Director to lead our admissions and census-development efforts.

Job Summary:

The Admissions Director is responsible for the overall development, coordination and implementation of all admission management and census development. This is a highly visible role, where you will connect prospective residents and families with compassionate care, strengthening referral partnerships, and coordinate a smooth, welcoming admissions experience.

Essential Functions:

• Networks, advertises, and develops targets for future referral sources
• Understands and implements standards, policies, and procedures for the admission process
• Administers and processes all daily information for census
• Facilitates pre-admission review process
• Collects information and funds to secure admissions and bed holds
• Develops meaningful relationships with referral sources and with the community
• Responds to public and media inquiries in a professional manner according to company policy
• Manages multiple assignments in highly pressured situations, meets tight deadlines and schedules.
• Coordinates education for community and referral sources regarding services offered by Riverview on the Appomattox Health & Rehab
• Trains staff in developing plans to promote census and exhibit exceptional customer service
• Conducts and develops Riverview on the Appomattox Health & Rehab staff to provide exceptional service including telephone etiquette, tours, and interviews
• Implements customer satisfaction surveys with families and directs surveys to corporate office
• Maintains census development by tracking status of occupancy and targeting census mix
• Coordinates admissions by researching inquiries and tours, and coordinates with disciplines at Riverview on the Appomattox Health & Rehab
• Collects data to be processed and finalized during the admission process
• Notifies all staff of scheduled admissions, LOA, bed hold and discharges
• Conducts tours of Riverview on the Appomattox Health & Rehab for prospective residents and their families.
• Manages department budget, ensures adequate departmental equipment and supplies
• Attends Department Head meetings and carries out all decisions and plans made.
• Attends all required in-services.
• Designs and implements an admission process which meets the federal, state and company guidelines, including completion of all required documentation, family and/or resident interviews, communication with referred agencies, Administrator, Director of Nursing and/or Assistant Director of Nursing regarding the feasibility of admissions and appropriate placement.
• Other duties, as assigned

Apply today and make a meaningful Impact at Riverview!

Qualifications

• A competitive, goal-oriented, and results-driven mindset
• The ability to coordinate multiple priorities in a fast-paced environment
• A collaborative approach to working with residents, families, referral partners, and interdisciplinary teams
• Sound judgment, attention to detail, and a commitment to an excellent admissions experience
• An associate or bachelor's degree is preferred, or at least three years of experience in sales, marketing, healthcare, or a related field
• Strong interpersonal, communication, public-speaking, and organizational skills; attention to detail; and a professional manner and appearance
• Flexibility, detail orientation, the ability to multitask and meet deadlines, and the judgment to make effective decisions