Technical Project Manager

Role Description

• Align requirements & own traceability:
  • Drive a shared, well-defined understanding of requirements and use cases across Product, Engineering, and Services.
  • Maintain traceability from requirement to design to build to test to customer sign-off.
  • Ensure nothing is built on assumptions and everyone knows what “done” means.
• Run delivery governance:
  • Own the delivery operating rhythm: services-led status and escalation, a living risk register, dependency tracking, and go/no-go checkpoints.
  • Align Gigawatt’s cadence with the customer’s sprint / PI-planning cadence.
• Coordinate testing:
  • Orchestrate the end-to-end test effort across teams: system integration testing, parallel bill validation, and user acceptance testing.
  • Establish a shared definition of done and a clear defect-resolution and communication process.
  • Prepare and support the customer’s testing team to avoid blocking their cycles.
• Manage environments:
  • Partner with Engineering to hold the environment strategy across dev / test / UAT / prod.
  • Steward the promotion and release workflow to ensure environments stay stable for testing and live customer demos.
• Orchestrate quality:
  • Institutionalize “quality is everyone’s job” as an operating practice.
  • Reduce drift from designs, enforce requirement traceability, and drive release-readiness reviews.
• Bridge customer & UAT communication:
  • Be the reliable communication conduit between Gigawatt and the customer’s business and UAT teams.
  • Coordinate per-account validation and sign-off tracking, including documented, conditional sign-offs.
  • Keep the customer informed on the tight cadence they expect.
• Partner cross-functionally:
  • Hold a clear RACI so each team owns its own deliverables.
  • Translate what you learn in delivery into a structured feedback loop for Product and Engineering.

Qualifications

• Meaningful experience in the utility or energy industry.
• A track record delivering complex software or integration programs for enterprise clients.
• Proven technical project/program management on multi-team software delivery.
• Hands-on experience coordinating testing and UAT across a vendor and a customer.
• Comfort with environment and release management concepts.
• Clear, calm, and credible communication under demanding customer expectations.
• A strong bias for ownership with low-ego, high-cooperation, and comfort with ambiguity.

Requirements

• Exposure to utility CIS / billing systems and data.
• Familiarity with integration tooling and patterns (e.g., Boomi, Kafka / CDC, REST APIs).
• Experience in Agile / SAFe / PI-planning environments and with delivery tooling such as Jira.
• Experience standing up PMO / delivery discipline in a fast-moving, high-growth setting.

Benefits

• Competitive salary and equity package.
• The chance to help build a delivery function from the ground up.
• Comprehensive benefits including health insurance, remote-work flexibility, and 401(k) match.
• A collaborative culture focused on innovation and impact.

Location

• US-based; open to remote, with periodic on-site travel to customer sites as the program requires.