Front Desk Attendant
$16.6 per hourFFC Old Town
Benefits:
Dental insurance
Employee discounts
Training & development
Vision insurance
Wellness resources
We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
Position: Front Desk Attendant
Job Type: Part-time
Location: FFC Union Station
Required Shifts: Thursday nights 5-9pm
Compensation: $16.60 per hour
Duties and Responsibilities:
Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers
What We Offer:
Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
401K: Company match
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
Continued Education: Access to FFC University courses and discounted certifications
Other Perks:
Club Membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
Inclusive Culture: A welcoming and diverse team environment.
Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
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