Senior Benefits Account Manager

Senior Account ManagerBenbase is reimagining benefits consulting for the modern era. In an industry dominated by outdated processes, spreadsheet chaos, and reactive service models, we're building something better—a benefits brokerage that fuses deep expertise with cutting-edge technology to deliver strategic, transparent, and exceptional client experiences. Our clients want a strategic advisor who understands their business, leverages data and technology to inform decision-making, and helps them leverage benefits as a competitive advantage to attract and retain talent. Backed by our commitment to innovation and operational excellence, Benbase is rapidly scaling. We're among the first brokerages to integrate AI-powered tools, automation, and modern workflows into every aspect of benefits consulting—helping HR teams take control of renewals, simplify strategy, and empower employees to get real value from their benefits. Learn more about our core values.We're hiring a Senior Account Manager to own strategic client relationships and lead the delivery of exceptional benefits consulting. This role is ideal for someone who can balance hands-on execution with strategic consulting—serving as a trusted advisor. Leading clients through renewals, navigating complex benefits challenges, and delivering innovative solutions tailored to each client's unique needs. At Benbase, you'll be at the forefront of transforming how benefits consulting works. You'll have access to cutting-edge AI-powered tools and automation that amplify your strategic impact. You'll work with ambitious, growth-focused clients who value innovation and expect their benefits partner to be a true extension of their leadership team. And you'll play a critical role in mentoring our Account Management team, shaping service delivery standards, and building Benbase's future as we scale. This is a chance to do the work you love—building deep client relationships, solving complex challenges, and delivering creative strategies—while helping us dismantle the outdated practices that keep this industry stuck. At Benbase, you get to be the change that makes benefits smarter, simpler, and more strategic.Client Leadership & Strategy Lead a portfolio of 20-40 complex clients through the full benefits lifecycle—from renewal strategy and carrier negotiation to compliance management and open enrollment. Design innovative solutions informed by data and market trends, foster executive-level relationships, and serve as the trusted advisor. Execution & Deliverables Develop and present strategic deliverables, including renewal presentations, financial reporting, member education, and compliance management. Collaborate cross-functionally to leverage technology, streamline workflows, and enhance client experience. Team Development & Innovation Mentor Account Managers through active coaching and knowledge sharing. Partner with leadership to refine workflows, implement process improvements, and drive service delivery excellence.Foundation: 7+ years benefits consulting experience | 5+ years independently managing accounts | Active life & health insurance license | Bachelor's degree or equivalent Expertise: Deep knowledge of benefit products, funding structures, and compliance | Proficient with benefits platforms and AI/automation tools | Strong analytical and financial acumen Capabilities: Strategic consulting and problem-solving | Exceptional communication (executive presentations, public speaking) | Executive relationship building with track record of retention | Detail-oriented with commitment to accuracy | Self-motivated with strong independent judgment | Mentorship and informal leadership | Adaptability and enthusiasm for innovation | Spanish fluency is a big plusThis is a remote position but CA-based candidates + candidates who bring recent experience supporting California-based employer groups of 50-500 employees are highly desirable. Bilingual (English/Spanish) preferred; fluency in Spanish is highly desirable.A rare chance to transform benefits consulting Join a mission-driven, high-growth company that's reimagining how benefits consulting works. Your expertise will directly shape client success, team development, and Benbase's service model as we scale. Direct, visible impact Your work will be felt immediately—by the clients you serve, the team members you mentor, and the company's trajectory. You'll have the autonomy to drive outcomes and the support to do your best work. Access to cutting-edge technology Leverage AI-powered tools, automation, and modern workflows that amplify your strategic impact. Equip yourself with the technology that lets you focus on what you do best: strategic consulting and relationship-building. A collaborative, ambitious team Work alongside benefits professionals who are passionate about excellence, innovation, and client success. Your expertise and voice will shape how we serve clients and reimagine an outdated industry. Professional growth & development As Benbase scales, you'll have opportunities to expand your portfolio, grow in leadership, mentor others, and shape the future of our service delivery. We invest in your growth through training, industry conferences, and clear career pathways. Meaningful work Help growing companies attract and retain talent through strategic benefits design. Empower employees to get real value from their benefits. Be part of building something better in an industry ready for change.Benefits Financial: Competitive pay starting at $115K, stock options, 401(k) with employer matching and live financial advisor support, FSA, HSA tax-saving options, company-paid life and disability. Health & Wellness: Medical insurance, Dental, Vision, $0 Telehealth, enhanced Employee Assistance Program (EAP), company-paid accident and critical illness for individuals, company contribution to your Health FSA. Work-Life: Flexible PTO, paid parental leave, home office stipend, monthly connectivity reimbursement, company contribution to your Dependent Care FSA to help with day care.Candidates from all backgrounds are encouraged to apply. We value inclusivity and diversity because they strengthen our "Human First" approach and enhance our ability to deliver exceptional benefits service. Diverse perspectives help us solve complex problems and create solutions that work for everyone. We are committed to building an equitable, welcoming team where everyone belongs.