Key Accounts Manager

Key Accounts Manager

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible. Standex Electronics is a worldwide market leader in the design, development and manufacture of standard reed switch-based sensor solutions and custom electro-magnetic components, including magnetics products. We are a global team of problem solvers who can provide custom and/or standard solutions through our diverse and dynamic capabilities. Our approach is to strategically partner with customers to conquer challenges and deliver reliable high-quality results through our engineering and components. These parts serve an array of markets globally, and through our customer driven innovation improve the overall performance and efficiency at which end products operate.

Standex Electronics Detect is seeking an accomplished Key Accounts Manager to lead and grow strategic client relationships across diverse industries, including automotive, appliance, medical, and other general industries. This role focuses on managing large, high-value accounts, developing and executing strategic selling plans, and partnering with senior client executives to identify and capitalize on growth opportunities. The ideal candidate is metrics-driven, customer-focused, and able to navigate complex buying processes in multiple industries, often long sales cycle.

What You'll Do

• Develop and own strong, long-term relationships with executive-level stakeholders (VPs, Directors, and C-level where appropriate) at assigned accounts.
• Create and execute comprehensive strategic account plans that align customer needs with Standex Electronics Detect capabilities, ensuring revenue growth, profitability, and high customer satisfaction.
• Identify, qualify, and close new business within assigned accounts and target markets (automotive, appliance, medical, and general industries), leveraging cross-functional teams as needed.
• Lead the development of tailored value propositions, ROI analyses, and business cases to secure senior-level buy-in and multi-year contracts.
• Conduct regular account reviews to monitor progress against goals, manage risk, and adapt plans to changing market conditions or customer priorities.
• Collaborate with Product Management, Engineering, Operations, and Supply Chain to ensure timely delivery, quality, and post-sale success.
• Develop and manage a robust sales forecast, pipeline, and quarterly/annual targets; provide accurate revenue projections and metrics to the Director of Sales, North America.
• Negotiate terms, pricing, and contract components while maintaining corporate policy compliance and profitability targets.
• Champion customer satisfaction and address escalations promptly, driving issues to resolution and maintaining customer satisfaction.
• Represent Standex Electronics Detect at industry events, conferences, and customer visits; stay current on market trends, competitive landscape, and regulatory considerations.
• Mentor and collaborate with 3rd party sales representatives on select accounts.
• Collaborate with cross-functional teams to drive best practices in strategic selling and account management.

What You'll Bring

• Must reside in Detroit, MI, or Cincinnati, OH.
• Ability to travel 25 50% (may vary with market conditions)
• 5+ years of B2B strategic/large account management experience, preferably in electronics, sensing, detection technologies, or adjacent industries (automotive, medical, industrial).
• Proven track record of selling to C-level executives and securing multi-year, high-value contracts.
• Deep understanding of complex sales cycles and ability to navigate multiple stakeholders across functions.

What We Value

• MBA or advanced degree is a plus.
• Strong analytical capability with experience in building business cases, ROI analyses, and value engineering proposals.
• Excellent communication, presentation, and negotiation skills; proficient storytelling with data-driven insights.
• Self-motivated, resilient, and able to work effectively in a remote/hybrid environment with cross-functional teams.
• General knowledge of ISO, quality, and regulatory considerations relevant to automotive, medical, and consumer electronics sectors is a plus.

Key Metrics and Success Indicators

• Annual and quarterly revenue growth within assigned strategic accounts.
• Growth in share of wallet and expansion into new product lines within key accounts.
• Customer satisfaction, retention, and reduction of churn/escapes.
• Accurate forecasting and pipeline health.
• Number of strategic opportunities progressed to close and time-to-close improvements.
• Net new business won from target industries as a percentage of quota.

Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.