Executive IT Operations Coordinator

Eaton’s Corporate Sector division is currently seeking an Executive IT Operations Coordinator. The expected annual salary range for this role is $84000 - $123000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What You’ll Do This experienced coordinator brings strong judgment, discretion, and hands‑on execution. This role will support the Chief Digital, Enterprise Performance and Improvement Officer day to day by helping ensure leadership time, attention, and follow‑through stay focused on the most important enterprise priorities. This role serves as a central coordination point across executive prioritization, calendar tradeoffs, leadership operating rhythm, communications quality, cross‑functional follow‑through, special projects, and executive events—combining direct operational execution with sound judgment, strong coordination, and leadership of a small team of Executive Assistants. The role is designed to help coordinate the leader’s meetings, priorities, and key events in a way that improves responsiveness, keeps the team focused on the highest‑value work, and builds a more efficient, digitally enabled operating model for the office. The coordinator in this role is expected to operate with strong digital fluency and an AI‑first mindset, using modern tools to improve speed, quality, consistency, and overall team effectiveness across the office. Job Responsibilities Support day‑to‑day office operations by triaging incoming requests, vendor and business partner emails, and leadership follow‑ups—using judgment to determine what requires immediate executive attention versus what can be delegated, redirected, or deferred. Partner with Executive Assistants to review calendar conflicts, manage tradeoffs, and protect leadership focus—deciding what to move, shorten, delegate, or decline when competing priorities arise. Quality‑check, rewrite, and tighten leadership materials, communications, and meeting content to ensure they are clear, polished, and aligned before reaching senior leaders. Identify risks, gaps, and misalignment through meetings and day‑to‑day interactions; surface issues early, forward key invites, and help connect dots across stakeholders before problems escalate. Help coordinate follow‑through on cross‑functional actions by nudging stakeholders, escalating when needed, and stitching together updates to maintain momentum. Work through follow‑ups and late‑breaking requests that require decision support, context gathering, or rapid coordination to keep priorities moving. Orchestrate the monthly staff meeting rhythm by prioritizing agenda topics, confirming readiness, organizing materials, capturing meeting notes, and tracking follow‑up actions to closure. Curate all‑hands topics with key partners, ensuring the right content is elevated and materials are high quality, cohesive, and ready for executive review. Lead and develop a small team of Executive Assistants, including work assignment, coverage decisions, coaching, and standards for high‑quality executive support, while improving team efficiency, encouraging smart ways of working, and ensuring capacity is directed toward the highest‑value work across the organization. Manage the day‑to‑day operating rhythm for the SVP leader and broader organization by directing the EA team, organizing meetings, work, and key events, and improving how the office plans, prioritizes, and executes through efficient processes and strong use of digital tools. Lead or coordinate special projects, priority initiatives, and key events as needed, helping scope work, align stakeholders, organize execution, and maintain momentum. Coordinate across senior leaders, business partners, and support teams with professionalism and discretion to keep meetings, priorities, and office operations moving effectively. Basic Qualifications Bachelor’s Degree from an accredited institution Minimum of 7 years of experience supporting senior executives or enterprise leadership teams in complex environments, including direct people‑leadership experience. No relocation is offered for this position. All candidates must currently reside within 50 miles of Beachwood, OH. Candidate must be authorized to work in the United States on a continuous basis without company sponsorship. Preferred Qualifications Experience in senior operations, program management, special projects, or a comparable hands‑on leadership support role. Advanced proficiency in Microsoft Office tools, including Outlook, PowerPoint, Word, Teams, SharePoint, and Microsoft Copilot. Strong proficiency with AI‑enabled communication and productivity accelerators such as Canva or Synthesia. Experience coordinating leadership cadence and leadership‑level communications in a modern, digital environment. Technical Knowledge Strong digital fluency with an AI‑first mindset, including comfort using tools such as Microsoft Copilot and other automation or AI‑enabled capabilities to improve efficiency, consistency, and team effectiveness. Demonstrated ability to exercise strong judgment in ambiguous, high‑visibility situations. Strong written and verbal communication skills, with the ability to produce leadership‑ready content. High judgment and discretion; trusted with sensitive information and leadership context. Soft Skills Professional polish and credibility with senior leaders. Strong organizational skills with consistent follow‑through. Able to work effectively across teams and functions. Willing and able to be hands‑on, including direct calendar management and direct execution of special projects. Able to balance longer‑term planning with day‑to‑day execution and shift between the two as work requires. Servant‑leader mindset; able to work independently, anticipate needs, and make sound decisions in support of the office. Digitally fluent; able to use modern productivity tools, automation, and AI‑enabled capabilities to help the team work smarter, faster, and more consistently. Thrives in fast‑moving, ambiguous environments. All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call us at View phone number on click.appcast.io to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #J-18808-Ljbffr Eaton