Account Administrator, Employee Benefits

About Us HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity. Job Summary As an Employee Benefits Account Administrator, you will assist Account Managers, Account Executives and Benefits Consultants with the servicing and administration of assigned accounts in accordance with the practices, policies, and procedures of the Company. Duties and Responsibilities Work with the Account Manager on all business functions including enrolling employees in a proprietary online enrollment system, reporting, reconciling employees and benefits with employers and carriers, addressing employee benefit questions and claims inquiries, and ensuring clients’ needs are met. Assisting with Annual Enrollment by creating communication material, preparing spreadsheets, testing the online enrollment system, enrolling employees in benefits, generating consolidated bills, and reconciling post‑enrollment. Establish and maintain strong and effective business relationships with clients, carriers, and management. Other projects and duties as assigned by Unit Leader, Account Managers, or Account Executives. Key Competencies Teamwork – Supports all organizational departments in a collaborative effort for everyone to succeed. Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; reads and interprets written information. Initiative – Volunteers readily; undertakes self‑development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and seizes opportunities; asks for and offers help when needed. Quality Management – Demonstrates attention to detail. Project Management – Ability to work with a team and adhere to deadlines. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education 1–2 years of administrative experience or prior work experience related to group health insurance preferred. High school diploma or equivalent required. Bachelor’s Degree desired, but not required. L&H License required or able to obtain within 120 days from hire. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk or hear, frequently required to stand, walk, sit and use hands to finger, handle, or feel, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and distance vision. Some travel by car to meet with clients and other outside events is required. Other Requirements Must hold a valid Driver’s License. Dependable transportation. Public Speaking/Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively to customers and teammates. Bilingual in English and Spanish is a big plus. Math Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability – Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills – Proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (BenefitPoint) for premium efficiency with your team. Department: Account Management & Service Required Experience: 1–2 years of relevant experience. Required Travel: Negligible. Required Education: High school or equivalent. Equal Opportunity Employer HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state, or federal laws, rules or regulations. #J-18808-Ljbffr HUB International