Police Records Clerk

Police Records Clerk

Provides a variety of office support services related to the review, preparation and input of various police reports; responds to public requests and inquiries about police reports and records.

Essential Functions

• Reviews arrest paperwork for required data; prepares originals for transmittal to Circuit Clerk's Office; inventories Illinois Vehicle Code (IVC) tickets; sends paperwork to officers for necessary corrections, enters data into database.
• Processes records requests; mails to appropriate requestor's destination; ensures timelines for delivery are met.
• Reviews and responds to subpoenas.
• Reviews and responds to FOIA requests, including body cam and squad videos, using specialized software.
• Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus; performs production computer information entry.
• Scans documents into appropriate databases.
• Prepares and updates a variety of reports and records that may require consolidating materials from several sources.
• Responds to customer service requests in person at the police station, via telephone and through email; provides information regarding City or departmental activities and functions that may require the explanation of rules, policies and/or procedures.
• Receives, balances and deposits monies.
• Distributes copies of court notices and documentation to officers for signatures; ensures transmittal of completed documentation to State's Attorney and court offices.
• Performs expungements of various police records.
• Establishes and maintains office files; researches and compiles information from such files; purges files as required.
• Processes warrants; checks warrants to determine if they have been served.
• Orders, copies, stores and arranges forms and supplies required by department staff.
• May train and direct the work of temporary staff for special projects or programs.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Qualifications

• High school diploma/GED; AND one year of administrative support experience; OR an equivalent combination of education, training and experience as determined by Human Resources.
• LEADS certification required within three months of hire and for duration of employment.

Required Knowledge & Skills

• Making accurate arithmetic calculations.
• Understanding and following oral and written directions.
• Performing detailed office support work.
• Maintaining accurate office files.
• Entering numerical and related information into a computer system with speed and accuracy.
• Working collaboratively with the public and staff.
• Organizing own work, setting priorities and meeting critical deadlines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships.
• Regular and reliable attendance is an essential function of this role.
• Adapts quickly to evolving technology, embracing new tools, systems, and processes to improve efficiency and support organizational needs.

Salary and Benefits

Salary Range: $25.48-$38.22/hr DOQ. FLSA Status: Non-exempt. Benefits: Includes medical, dental, vision and life insurance (City contributes annually half the cost of the deductible to employee HSA), tuition reimbursement, paid time off, and participation in the Illinois Municipal Retirement Fund (IMRF).