Office Manager

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit

As a Full Time Office Manager , you'll provide care to client employees and their dependents in our Health Center located in Sunnyvale, CA . The schedule may vary within the hours of 7:30am-7:00pm, Monday-Friday. Proven people leadership experience managing frontline administrative or operations teams is required.

What You'll Do:

• Organize and maintain a filing system for patient charts, including generating chart numbers, filing and pulling charts.
• Manage daily operations, workflow, work schedule, timecard monitoring and ensuring appropriate staffing levels and monitoring overtime for an effective and efficient front office.
• Orient and train new front office staff.
• Oversee site specific identification badging process.
• Manage the Performance Evaluation (PMP).
• Coach and provide feedback to staff on a regular basis.
• Review all medical records release requests and refers to appropriate department per Premise Health Procedure.
• File occurrence reports as necessary.
• Support adherence to Premise Health policies and procedures.
• Ensure billing and reconciliation for services rendered and for monthly statements and collections.
• Manage petty cash and credit card reconciliation.
• Support front desk staff by assisting with phones, making appointments, greeting and directing patients and visitors, registering patients, etc.
• Coordinate referrals for patients when necessary.
• Ensure office equipment maintenance is current and properly maintained per manufactures instructions and document appropriately.
• Assist Health Center Manager with clinical scorecards and site audits i.e. gap analysis and action plans when appropriate.
• May require other duties as assigned.

What You'll Bring: 

• High School Diploma/GED required. Bachelor’s degree or equivalent work experience preferred.
• Prior management experience within the health care industry required.
• Experience with electronic medical records required.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Strong computer skills (Internet software, spreadsheet, word processing, etc.). 

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here:

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $90,335.20 - $112,919.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

Should you have questions regarding this job posting, please contact View email address on click.appcast.io.