e-Billing Assistant

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

RRD is hiring for an eBilling Assistant for our Wheeling, WV or Columbus, OH office to work Monday to Friday 9:00 am to 6:00 pm!

The e-Billing Assistant will be responsible for supporting the monthly submission of electronic invoices and accruals to clients through various e-billing platforms, auditing e-billed invoices for clients and communicating rejections to account owners. The e-Billing Assistant works closely with the Billing Analysts to ensure timely and accurate billing and reporting for clients.

(*denotes an “essential function”)

• Submit electronic bills via Hub or directly to third-party site

• Assist in performing basic analyses/audits of e-billed invoices

• Collaborate with team members on the resubmission of invoices

• Populate, maintain, and update data for assigned clients in the billing system

• Submit client accruals for e-billed matters

• Ensure all client specific needs are met regarding eBilling processes while adhering to company policies. 

• Perform other required duties as assigned

Qualifications

• High school diploma required; college-level courses in Accounting or Accounting Degree are a plus

• Minimum one year of office experience in a law-firm or professional organization preferred

• Basic understanding of e-billing processes and systems, with a willingness to learn and grow in this area

• Proficient in Microsoft Office applications, particularly Excel

• Strong verbal and written communication and interpersonal skills

• Ability to adapt to a fast-paced work environment

• Eagerness to learn and contribute to team initiatives

• Strong attention to detail with good organizational and time-management skills 

• Ability to multitask and meet stringent deadlines in a fast-paced environment

• Ability to perform well in cross-functional diverse team environment and to interface effectively and successfully with internal management, peers, vendors, and client staff

• Self-starter with a high level of initiative

• Ability to professionally handle matters of a sensitive nature with confidentiality

Additional Information

The salary range for this role at the noted RRD location is $17.02-23.46/hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education,

qualifications

, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.