Business Catering Manager
Sodexo UK
38000.00 - 40000.00 Pound sterling Annually Application Details In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. Job Description As Business Catering Manager, you will be responsible for leading and developing the catering team while ensuring services are delivered in line with contractual agreements, KPIs, and client expectations. Working closely with both client stakeholders and internal teams, you will drive continuous improvement, maintain compliance, manage financial performance, and create a positive culture where people and service excellence thrive. What You'll Be Doing Operational Leadership: Lead the day‑to‑day catering operation, ensuring exceptional food and front‑of‑house service. Deliver services in line with contractual KPIs, SLAs, and company standards. Maintain consistently high operational and customer service standards. People Management: Lead, coach, and develop a high‑performing catering team. Drive colleague engagement, performance, and ongoing training. Manage recruitment, onboarding, and compliance, including Right to Work documentation. Client & Commercial Management: Build strong relationships with clients and key stakeholders. Monitor budgets, labour, food margins, and operational costs to deliver financial targets. Identify opportunities to improve efficiency, customer satisfaction, and business performance. Compliance & Continuous Improvement: Ensure compliance with food safety, health & safety, HR, finance, and company procedures. Lead site audits and ensure all locations remain audit‑ready. Promote a culture of continuous improvement, innovation, and operational excellence. What We're Looking For Essential Requirements Experience in a senior catering or hospitality management role. Proven ability to lead, motivate, and develop high‑performing teams. Strong financial and commercial management skills. Excellent communication and stakeholder management abilities. Sound knowledge of food safety, health & safety, and compliance. Strong organisational skills with the ability to manage multiple priorities. Proficiency in Microsoft Office, including Excel, Outlook, and reporting tools. Desirable Hospitality qualification or equivalent. IOSH qualification or equivalent. Experience managing client relationships within contract catering or facilities management. Train the Trainer or IFM accreditation. Why Sodexo? Unlimited access to an online platform offering wellbeing support. An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing. Access to a 24hr virtual GP Service. Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family). Save for your future by becoming a member of the Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Sector Accommodation and food service activities Career Level Experienced [Non-Managerial] #J-18808-Ljbffr Sodexo UK
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