Non-Clinical - Administrative/Patient Services Representative

Job Title

Role Is Temp And Onsite

Required Years Of Experience (minimum): 2 years of experience in a similar role within healthcare facility

Education Required: HSD/GED required

Skills Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain a productive working relationship with faculty, staff, administration, and patients
• Ability to creatively integrate competing demands into a productive working environment
• Excellent written and verbal communications skills
• Ability to interact diplomatically and sympathetically, in a cheerful manager, with proper etiquette and professionalism
• Ability to use health system computer systems, and utilize the various resources and tools effectively
• Ability to schedule surgeries accurately in a timely manner
• Previous working knowledge of patient related policies and procedures

Skills Preferred

• Experience utilizing EPIC EMR system
• Experience directly working with physicians

Position Responsibilities/Expectations

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling appointments
• Perform insurance verification functions.
• Calendaring using the outlook application.
• Process and track all incoming and outgoing referrals and reviewing the Referral Work Queue and screening New Patients.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Interact with patients, providers and other caregivers within the clinic and at outside facilities providing accurate, timely and responsive information.
• Provide patients with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
• Uploading patient imaging.
• Assist in all work assignments.
• Daily Case Load Scheduling patients for appointments, infusion, chemotherapy, etc. 100-120/day

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!