Client Support Specialist

Job Full Description

Client Support Specialist


Located in Schenectady, NY

Job Type: Full-time


Pay: $22-$25 / hour


Benefits:

• 6 standard paid holidays
• Health & dental insurance
• 401K option with a 4% company match

About the Role:


Are you highly organized, customer-focused, and energized by a fast-paced environment? We're seeking a professional Administrative & Client Services Coordinator to be the first point of contact for our clients while providing essential support to our sales, operations, accounting, and event teams. This is a dynamic role for someone who enjoys variety, thrives on organization, and takes pride in delivering exceptional customer service.

Key Responsibilities:

• Serve as the primary point of contact by answering incoming calls, assisting clients with questions, and directing inquiries to the appropriate team members.
• Prepare proposals for smaller client orders and update event proposals as needed.
• Support the sales team by maintaining an organized showroom, updating calendars, digital job boards, and event schedules, creating event layouts, and generating Dig Safe requests.
• Provide administrative support by managing mail, ordering office and event supplies, maintaining inventory records, organizing files, researching cost-effective purchasing options, and assisting with special projects.
• Assist with hiring efforts by screening job applicants and supporting the General Manager throughout the recruitment process.
• Support accounting functions by invoicing clients, following up on outstanding balances, and maintaining organized financial records.
• Contribute to the company's marketing efforts by updating online photo galleries, including Google and Pinterest.

Requirements:

• Excellent customer service and communication skills.
• Strong organizational abilities with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and the ability to quickly learn new software systems.
• A positive attitude, strong work ethic, and willingness to support a collaborative team.
• Previous administrative, customer service, office support, or event coordination experience is preferred.

If you're looking for a role where every day is different and your organizational skills make a direct impact on client satisfaction and successful events, we'd love to hear from you!

To APPLY please click the Apply Now button below.


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About Us:


Express Employment Professionals is a leading staffing provider in the U.S., Canada and South Africa. At Express Employment Professionals we will assess your skills, offer you interview and résumé writing tips, and work with you to find a job that fits your needs and abilities. You will never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses, and much more.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.


In compliance with applicable federal, NYS, and local law, employment decisions are based on business needs, job requirements, and an individual's qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.

Express Office (Albany):
501 New Karner Road
Rosewood Plaza
Albany, NY 12205

Albany, NY
2926
501 New Karner Road
Albany, NY 12205