Chief Operating Officer / Integrator (EOS)

Chief Operating Officer / Integrator (EOS)Firm Name: Confidential (Premier, Fast-Growing Plaintiff's Personal Injury Law Firm)Position Type: Full-TimeLocation: Boca Raton, FL (In-Office / Hybrid flexibility)Reporting To: Founder / CEOCompensation: $130-170k + bonusPosition OverviewWe are a premier, fast-growing plaintiff's personal injury and medical malpractice law firm that has reached a critical growth inflection point. To handle our expanding market footprint, we are not looking for a traditional legal administrator, a generic "Director of Operations," or a glorified executive assistant.We are seeking a true Chief Operating Officer (COO) / Integrator to partner directly with our Founder (The Visionary). This is a pure business leadership seat. Your primary mission is to take the big-picture growth goals of the Visionary and turn them into a structured, highly functional reality. You will execute the business strategy, build scalable infrastructure, install relentless accountability, and run the daily business engine so the Founder can focus entirely on high-stakes litigation and trial practice.We operate under the EOS (Entrepreneurial Operating System) framework. Prior experience running a business as an EOS Integrator is highly preferred.Core ResponsibilitiesEOS Integration: Own the Integrator seat. Drive the execution of the firm's 3-Year Picture, 1-Year Plan, and Quarterly Rocks. Lead, manage, and hold the leadership team accountable (LMA) to their metrics and goals.Process & Systems Infrastructure: Evaluate, refine, and document core operational processes to build a highly scalable business model. Ensure systems, automation, and tech stacks are fully adopted and optimized across all departments.Financial Management & Visibility: Partner with finance/bookkeeping to oversee budgeting, cash flow forecasting, and profitability metrics. Build and maintain a crystal-clear operational dashboard/scorecard so leadership always has real-time visibility into performance data.Talent & HR Architecture: Oversee the recruitment, onboarding, training, and performance management pipelines. Foster a high-performance culture rooted in clear KPIs, regular feedback, and absolute accountability.Vendor & Asset Management: Take complete ownership of all external vendor relationships-including marketing agencies, legal tech partners, medical record retrieval services, and software vendors-ensuring maximum ROI and performance.Cross-Department Alignment: Remove obstacles, resolve internal friction points, and ensure complete alignment across intake, litigation, pre-suit, and administrative departments.Qualifications & ExperienceThe Operator Mindset: 5+ years of experience as a COO, VP of Operations, or General Manager in a fast-paced, growth-stage business environment. Prior legal industry experience is not required-we value pure business acumen, operational discipline, and scalability expertise over a legal background.EOS Mastery: Deep understanding of the Entrepreneurial Operating System (EOS) framework. Proven experience functioning as a true "Integrator" or managing a company through an EOS rollout is a massive advantage.Tech-Savvy Leader: Exceptional proficiency with modern project management systems, CRM platforms, reporting dashboards, and workforce automation technologies.Financial Literacy: Strong competency in managing budgets, interpreting P&L statements, tracking margins, and driving operational efficiency through data.High Emotional Intelligence (EQ) & Accountability: A firm but empowering leadership style. You must be exceptional at managing diverse personalities, holding teams to high standards, and keeping projects across the finish line.BenefitsHealth, dental, vision insurance401(k) match up to 3%Competitive wages (salary + bonuses)Ability to work hybrid as needed