Administrative Specialist II - Tablet Coordinator

Administrative Specialist II Tablet Coordinator

The Department of Adult and Juvenile Detention (DAJD) is seeking a highly qualified candidate for an Administrative Specialist II Tablet Coordinator position supporting the Seattle and Kent Detention Facilities. This role provides essential administrative and clerical support to resident programming, ensuring efficient operations and exceptional customer service to program staff. The position interacts regularly with residents, detainees, defendants, correctional officers, volunteers, contracted professionals, and members of the public.

ABOUT THE DEPARTMENT: The Department of Adult and Juvenile Detention (DAJD) is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies. DAJD operates the largest county adult detention system in the State of Washington, housing an average daily population of approximately 1500 individuals.

DEPARTMENT MISSION: DAJD provides in-custody and community-based services that are data informed, advanced safety, lead system change, and promote equitable outcomes for the people we serve.

ABOUT THE DIVISION: The Community Corrections Division (CCD) uses evidence-based practices to promote more productive behaviors and lifestyles. CCD has four programs - Community Center Alternative Programs (CCAP), Electronic Home Detention (EHD), Intake Services Unit (ISU), and Resident Programs. The Resident Programs section within DAJD oversees volunteer-led and contracted programming designed to build skills, support personal development, and connect participants with agency partners who assist with reentry and stabilization services. The Administrative Specialist II Tablet Coordinator plays a key role in supporting these programs by ensuring accurate coordination, communication, and documentation across multiple operational areas.

This recruitment will fill the current vacancy and create an eligibility list to fill future vacant Administrative Specialist II positions over the next 6 months.

Job duties include providing professional, courteous customer service, performing general clerical tasks, conducting basic clerical functions such as data entry and retrieval, sorting resident kites, distributing them to program-specific mailboxes, responding to resident kite inquiries, and completing full KITE management processes including collection, stamping, sorting, data entry, scanning, filing, updating trackers, and returning responses. The position also involves entering property records for persons in custody, assigning tablets, supporting subscription setup, verifying identity and pin information using JMS and NextGen, activating pins when needed, and ensuring accurate data entry into applicable spreadsheets and SharePoint folders.

Experience, qualifications, knowledge, and skills required include two years of full-time office experience, one year of experience working with complex processes in a high-volume customer service environment and performing complex administrative functions, one year of experience in records maintenance, demonstrated experience operating general office equipment, high school diploma or GED, minimum age of 21 by the time of hire, valid Washington State driver's license or the ability to obtain one by the time of hire, intermediate proficiency in Microsoft Office Suite, including Word, Excel, SharePoint, and Teams, and strong verbal and written communication skills.

Most competitive candidates will have advanced proficiency in Microsoft Word and Excel, and overall advanced skill in the Microsoft Office Suite. Experience working in the criminal justice or corrections field is also preferred.

Work location/schedule: Employees will work with a secure jail setting and may be assigned to either the Seattle Division, King County Correctional Facility in downtown Seattle OR the Kent Division, Maleng Regional Justice Center in Kent. This position will work a 40-hour work week and is overtime eligible. Standard work hours are Monday through Friday, 8:00 a.m. - 4:30 p.m. Schedule assignments are subject to the staffing needs of the department and bargaining unit bidding process as applicable.

Union membership: This position is represented by Washington State Council of County and City Employees, Local 21-AD DAJD bargaining unit.

Who may apply: This position is open to all qualified candidates. Internal consideration may be given to current DAJD and King County employees. Applicants requesting Veteran's Preference must provide a copy of their DD-214, a scanned copy (pdf format) will suffice for this purpose.

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application process: If you are interested in pursuing this position and supporting King County's vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position. Completion of the entire King County application and supplemental questionnaire is required. Resumes or letter of interest alone will not substitute for full application. Online applications are preferred. To apply, go to: for assistance with the online application process, please contact NEOGOV (Governmentjobs.com) Customer Support toll free at: View phone number on click.appcast.io.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Jennifer Eugene at View email address on click.appcast.io.

Selection process: Initial screening will be based upon a review of application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. Candidates determined to be most competitive based upon the initial application review will proceed to the next phase of the selection process. The selection process may include a written exercise and/or a computer-based skills testing to demonstrate writing skills and computer proficiency.

Department contact: Questions regarding this announcement or position may be directed to Jennifer Eugene, HR Analyst, at View phone number on click.appcast.io or View email address on click.appcast.io.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve. Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.

King County is an Equal Employment Opportunity (EEO) Employer.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs