Demand Planning Manager

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.?

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Description

The Demand Planning Manager leads the demand planning function and is accountable for developing and maintaining an accurate, actionable, and consensus-driven demand plan. This position drives demand governance, forecasting excellence, demand analytics, and SIOP integration while supporting strategic growth initiatives across the business.

The role is responsible for building planning capabilities, improving forecast accuracy, reducing bias, enhancing inventory performance, and ensuring alignment between commercial plans and operational execution.

As the Demand Planning Manager, you will focus on:

Demand Planning Leadership

• Lead the monthly Demand Review process as part of the SIOP cycle

• Develop, maintain, and continuously improve consensus demand forecasts

• Create a single, trusted demand signal across all business segments

• Drive forecast accountability across Sales, Marketing, Finance, Product Management, and Operations

• Facilitate demand planning governance and decision-making processes

Forecasting & Analytics

• Develop statistical forecasting models and demand sensing capabilities

• Measure and improve forecast accuracy, bias, and forecast value add (FVA)

• Analyze trends, seasonality, customer demand patterns, market shifts, and business risks

• Establish forecasting methodologies based on product and market segmentation

• Identify demand risks and opportunities and communicate impacts to leadership

SIOP Leadership

• Own the demand planning portion of the SIOP process

• Partner with Supply Planning to balance demand, supply, inventory, and service objectives

• Support executive reconciliation discussions and scenario planning

• Develop demand assumptions and business outlooks supporting Annual Operating Plans (AOP) and Long-Range Plans (LRP)

Process & Capability Development

• Develop and maintain demand planning playbooks, SOPs, and governance standards

• Establish master data and demand planning data quality controls

• Lead continuous improvement initiatives to increase planning maturity

• Drive adoption of best practices across forecasting and demand management processes

• Train and mentor planners and business stakeholders

Systems & Technology

• Define business requirements for planning tools and forecasting systems

• Partner with IT, Digital, and Business Systems teams to improve planning capabilities

• Support implementation and optimization of ERP, planning, and analytics solutions

• Drive automation and reporting enhancements

Business Partnership

• Partner with Sales, Product Management, Marketing, Finance, and Operations to understand demand drivers

• Support new product introductions, product transitions, and end-of-life planning

• Provide demand insights to support strategic growth initiatives

• Act as the primary demand planning subject matter expert for the organization

Key Performance Indicators

• Forecast Accuracy (MAPE / WMAPE)

• Forecast Bias

• Forecast Value Add (FVA)

• Inventory Turns

• Inventory Health

• Service Level / OTIF Support

• Demand Plan Adoption

• SIOP Participation and Compliance

• Demand Planning Process Maturity

• Excess & Obsolete Inventory Reduction

Required education, experiences & skills:

• Bachelor's Degree in Supply Chain, Business, Engineering, Economics, Statistics, Mathematics, or related field

• 5-10 years of demand planning, supply chain planning, SIOP, or integrated business planning experience

• Experience leading cross-functional planning processes

• Experience developing statistical forecasts and demand analytics

• Experience with ERP and planning systems

Preferred education, experiences & skills:

• MBA

• Demand Planning

• Statistical Forecasting

• SIOP / IBP

• Business Analytics

• Forecast Accuracy Measurement

• Inventory Management

• Data Visualization

• Change Management

• Executive Communication

• Cross-Functional Leadership

Location specific info: Found on shared drive

Remote Work Arrangement :

This role is fully remote. As a remote colleague, you may be required to travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand your team operating principles to collaborate effectively. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. In accordance with Colorado EPEWA, the salary/pay range for this role is $109,000-152,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

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Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.?

Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.