Customer Success Manager
KMS Lighthouse
KMS Lighthouse is one of the hottest up and coming tech companies working with Fortune 500 and Fortune 1000 enterprises around the world! Named the #1 knowledge management company in the Forrester Wave Report 2024, KMS Lighthouse is an industry leader in providing SaaS knowledge management solutions. Our customers’ satisfaction is the key to our success, making our Customer Success role a vital component of our company’s growth. As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an advocate for KMS Lighthouse and for the client to ensure seamless delivery and support in all areas. Responsibilities Build strong and positive business relationships with enterprise-level clients (C-level executives, Directors, Managers, etc.) Support the onboarding process of new clients ensuring flawless delivery. Identify opportunities for expansions and upsells within client accounts and manage the negotiation process. Work closely with internal teams to ensure flawless delivery. Manage QBRs with your customers. Join calls with clients to understand their needs, tackle problems, and where necessary elevate the case to the relevant internal team. Actively engage with multiple contacts in each account to ensure amazing partnership and communication. Develop deep understanding of the product to address the business needs of your clients. Collaborate with the sales team to achieve customer satisfaction and company growth. Requirements 2+ years of experience as a Customer Success Manager, Account Manager, or similar role within a SaaS organization Prior experience working at a SaaS-based company is a must. Prior experience supporting and interfacing with enterprise level organizations is required. Great interpersonal skills with strong customer-facing and presentation skills. Proactive problem-solver who is not afraid to break boundaries. Team player with strong ability to motivate people. High prioritization and organization skills. Superb written and verbal communication skills. #J-18808-Ljbffr
$72k - $82k
...Overview Customer Success Manager — WinCap & QSS/OASIS Remote-based with frequent on-site client visits (U.S.) $72,000–$82,000/year Travel ~25–50% Why this role matters Every school day, district business officials open WinCap and QSS/OASIS to do the work that keeps schools...SuggestedCasual workRemote workHarris Computer
Wausau, WI5 hours ago$43.8k - $63.27k
...Job Description Customer Success Specialists are responsible for supporting the implementation, usage, retention, and expansion of Wiley’s... ...Working closely with a Digital Learning Executive (DLE) or Account Manager (AM), they assist in delivering services that ensure...SuggestedLocal areaJohn Wiley & Sons , Inc.
Wausau, WI5 hours ago- Dormont Manufacturing Co is seeking a dedicated front desk associate to provide exceptional service in our hotel environment located in the Town of Texas, Wisconsin. You will assist guests with check-ins, maintain records, and ensure a high level of guest satisfaction....SuggestedFlexible hours
Dormont Manufacturing Company
Wausau, WI1 day ago - ...in 2013, MaaS by CodeSM provides fully managed marketing services designed to create cohesive... ...with clear business goals for optimal success. Job Overview As an account... ...This role involves direct interaction with customers. If you are interested, please send an email...SuggestedPermanent employmentFull timeRemote work
MaaS by CodeSM
Wausau, WI3 days ago $115k - $213k
...Your day at NTT DATA As a Senior Client Manager at NTT DATA, you will be instrumental in... ...business acumen . The skills supporting successful selling through organizational and business... ...in a sales environment and/or customer service role. Advanced experience in the...SuggestedTemporary workRemote workFlexible hoursNTT DATA
Wausau, WI5 hours ago$2,000 per month
...hosted and premise-based VoIP solutions, managed services, and web security. As a... ...prospecting. You will focus on uncovering customer needs, understanding key bsuiness drivers... ...brief team meeting, opportunity to share successes, challenges, and plans as well as learn...Extra incomeTemporary workWork at officeRelocation packageMonday to FridayTDS Telecom
Wausau, WI1 day ago- ...actions (subscriptions, capital calls, etc.) when applicable. Manage and coordinate annual tax planning activities, including cost-basis... ...awareness (SEC, BCP, Code of Ethics, recordkeeping). Success Metrics / KPIs New accounts opened with Custodial alerts cleared...Temporary workWork experience placementImmediate startRemote work2 days per week
Avion Wealth, LLC
Wausau, WI3 days ago - ...solutions that grow and adapt with our customers’ journey. More than 200,000 organizations... ...Barracuda is seeking a National Account Manager to champion our relationship with SHI, driving... ...technical teams are fully equipped for success. Cultivate Key Relationships: Build and...WorldwideFlexible hours
Barracuda Networks
Wausau, WI5 hours ago $110k - $120k
...are looking for an experienced Engagement Manager who is passionate about helping... ..., and distribution/logistics—to achieve success. This role builds strong local level relationships... ...and growth of our platform within the customers’ business. Located in the Dallas–Fort...Local areaImmediate startFlexible hoursProducePay
Wausau, WI1 day ago- ...life back and begin a life‑changing opportunity, come and be a teammate here at ACC Mortgage. Contact: Brian Daily, Regional Sales Manager • (***) ***-**** • ****@*****.*** Key Qualifications: ~3 years of Wholesale NON‑QM account executive experience...Full timeLocal areaWork from homeMonday to Friday
ACC Mortgage
Wausau, WI3 days ago - Job Summary As a Clinical Support Coordinator at Methodist Hospital Northeast, you will be a trusted clinical mentor who helps new graduate nurses and nurses transitioning into new specialties understand their roles, grow their clinical skills, and deliver safe, quality...Temporary workFlexible hours
Methodist Healthcare System
Wausau, WI4 days ago $300k - $320k
...team that values curiosity, execution, and customer impact. About the role You’ll own net-new... ...protection. What you’ll do Build and manage a territory plan for enterprise accounts... ...strategies with SEs, product, and customer success to ensure fast time-to-value and expansion...Remote workSalt Security
Wausau, WI3 days ago- ...that helps engineering teams proactively manage reliability at scale. By combining deep system... ...technical domains will help you identify customer pain points, communicate the value of our... ...and concerns. Work closely with Customer Success Managers and Solutions Architects team to...Work at officeLocal areaRemote workFlexible hours
Komodor
Wausau, WI3 days ago $260k - $358k
...develop and grow existing Okta Platform customers. With the support of your Okta ecosystem... ...communicating the value of our identity and access management software solutions, and closing new... ...of the following: 7+ years demonstrated success selling to mid‑sized and/or enterprise...Work at officeLocal areaRemote workFlexible hoursOkta, Inc.
Wausau, WI4 hours ago- ...currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency... ...necessary paperwork associated with requested* Act as liaison between customer and carrier working closely with both to ensure a mutually...Temporary workWork at officeLocal area
The Hilb Group LLC
Wausau, WI2 days ago - ...be responsible for sourcing, closing and activating enterprise customers, while providing critical product feedback to the Cognition... ...cycle and help build one of the fastest-growing AI startups. Successful candidates will have deep experience selling highly technical...
Cognition Corp
Wausau, WI5 hours ago $132k - $181.5k
...development plan, a trained and coached manager, the most amazing team you’ve ever met (... ...consultative sales process to understand the customer’s business priorities and tailor our... ...team, including marketing, customer success, product, and executives to ensure alignment...Contract workWork experience placementSummer holidayWork at officeLocal areaRemote workFlexible hours2 days per weekBetterUp
Wausau, WI2 days ago- ...will be responsible for expanding Okta’s market presence and driving growth by acquiring new customers for our identity and access management software solutions. The successful candidate will have 3+ years of B2B sales experience, with a track record focused on new customer...Remote work
Okta, Inc.
Wausau, WI5 hours ago $250k
...strategic relationships with Enterprise customers and drive complex, high-value sales cycles... ...strategy in partnership with Customer Success, including renewals, upsells and long-term... ..., at least 5+ years Enterprise sales Manage a defined list of ~50 matrixed Enterprise...Contract workRemote workWork from homeHome officeFlexible hoursCreatorIQ
Wausau, WI5 hours ago$300k - $350k
...business expenses—and one of the hardest to manage. At Finout, we’re not just shedding light... ...and connect this knowledge directly to customer ROI. Develop strategies and coordinate... ...contracts. A proven track record of sales success. You are a builder with outbound prospecting...Contract workWork experience placementFinout
Wausau, WI4 hours ago$10 per hour
...building up Flexport’s brand while solving customer problems with tech-enabled supply chain... ...their supply chain processes, project managing the complexities of a global supply chain... ...drive business forward Proven success building or maintaining commercial relationships...Remote workFlexport
Wausau, WI5 hours ago$180k - $220k
...are reimagining how corporate travel is managed. Our advanced technology and machine learning... ...part of a fast-growing team where your success directly fuels company success, Oversee... ...with Product, Marketing, and Customer Success to ensure market feedback informs...Immediate startOversee.net
Wausau, WI5 hours ago- ...outcomes. Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up‑to‑date,... ...partnership: Work hand‑in‑glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive...Contract workLocal areaWork from homeFlexible hours
Elastic
Wausau, WI4 hours ago - ...path to exceptional career development and success. Account Director at BairesDev We are... ...drive strategic growth initiatives while managing key client account relationships and... ...identify upselling opportunities and assess customer needs, identify client needs, and...Full timeRemote workWork from homeWorldwide
BairesDev
Wausau, WI3 days ago - ...them as they adopt Orennia’s products. Reporting directly to a Managing Director, you will work within a multi-disciplinary team to develop... ...to clients. Who You Are You have a proven track record of success as a quota-carrying sales representative selling analytics, software...Full timeLocal areaRemote work
Orennia
Wausau, WI5 hours ago $250k
...infrastructure, and EPC organizations. Success in this role requires a strong understanding... ..., engineering, construction, asset management, cost management, and operational improvement... ...closely with Solutions Consulting, Customer Success, Professional Services, Marketing...Contract workPursuit Talent Advisory
Wausau, WI4 hours ago- ...years of experience in utility‑scale solar (PV), construction, or O&M 3+ years of proven experience leading field operations and managing crews on job sites Strong hands‑on field experience with electrical systems, PV, and BESS equipment Experience leading field crews...Live inLocal area
Hanwha Convergence USA
Wausau, WI4 days ago $100k
..., weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING...Local areaDisability Solutions
Wausau, WI4 days ago$230k
..., product, and a growing GTM team Run value-based, consultative sales processes to solve meaningful marketing challenges What Does Success Look Like? You’ll be landing and expanding key mid-market logos across the region, helping take a high-growth SaaS platform to an even...Full timeRemote workCD Recruitment
Wausau, WI3 days ago$125k - $158k
...up as your authentic self. You know that success hinges on commitment, that our... ...Accounts work with some of our largest customers & most recognizable global brands to drive... ...Conducting Pipeline Planning**- ability to manage & grow perpetual pipeline. You will collaborate...Work experience placementRemote workHome officeFlexible hoursAlteryx
Wausau, WI3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
- customer project program manager Wausau, WI
- work from home customer Wausau, WI
- customer satisfaction Wausau, WI
- customer engineer Wausau, WI
- customer Wausau, WI
- customer marketing Wausau, WI
- customer retention Wausau, WI
- manager customer success team Wausau, WI
- customer success associate Wausau, WI
- customer success Wausau, WI