Senior Escalations Manager (Remote)
twilio
New York, NY
- Remote job
Twilio is seeking a Staff, Escalations Manager 4 to lead a global Escalations Management team within Twilio Support Ops. The role emphasizes technical leadership, executive communications, and driving improvements across the organization. Based in Spain, this remote role follows EMEA hours with occasional in-person gatherings. Ideal candidates have 5+ years in client-facing technical support and experience with Tableau, Excel, Jira, and Zendesk. #J-18808-Ljbffr twilio
Vacancy posted 2 days ago
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