Administrative Assistant - $23/hr

TYCE, LLC DBA Assisting Hands is a top-performing franchise where you can be part of a friendly and supportive atmosphere.We are seeking an energetic, bi-lingual (Spanish & English) individual who can work with an amazing group of compassionate people who are dedicated to providing the best care to our clients and their families.Come join us and grow with us. This will be a great opportunity to learn about one of the fastest growing industries in the US.Primary Responsibilities:Be at your desk and ready to work by 8:30 AM.Provide excellent customer service, including answering incoming calls on the first ring in a friendly, professional, and knowledgeable manner; transferring calls appropriately; and taking accurate messages.Demonstrate open, respectful, and effective communication with the franchise owner, colleagues, caregivers, and clients.Adhere to all company policies, procedures, and business ethics standards.Maintain an accurate and up‑to‑date client service calendar.Keep the general email inbox organized, current, and free of backlogs.Support the Director of Client Care Coordination with scheduling tasks and daily operational needs.Support the Director of Compliance with onboarding tasks, documentation collection, and compliance tracking for new hire caregivers.Support the Director of Nursing with tasks related to supervisory visits, 60‑day visits, reassessments, and documentation follow‑up.Ensure all new hire documentation is collected promptly, downloaded, saved to the correct folders, and entered accurately into all required software systems.Track caregiver expiring documents, certifications, evaluations, and follow up proactively to ensure timely renewals.Assist with preparing for annual accreditation surveys and maintaining year‑round readiness.Maintain organized digital and physical filing systems, ensuring documents are properly labeled, stored, and accessible.Monitor and document daily administrative tasks, demonstrating accuracy, attention to detail, and accountability.Assist with verifying caregiver credentials, background checks, and eligibility requirements as needed.Ensure ordering and replenishment of office supplies and maintain inventory awareness.Demonstrate initiative by identifying workflow improvements, offering suggestions, and taking proactive steps to resolve issues.Perform other duties as assigned by your supervisor, the Director of Compliance.Education/Experience Requirements:High School Diploma or equivalentTwo years of related business experience or an equivalent combination of education and work experience may be consideredSuperior customer service and strong communication skills (written & verbal)Knowledge of Microsoft Excel & WordHomecare experience is a plusKnowledge of homecare software a plus #J-18808-Ljbffr Priority Dispatch Corp.