Executive Assistant, Office of the CEO

Job Description

Job Description

About Zipline

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline is looking for an exceptional Executive Assistant to support our CEO and help keep the company operating at the highest level. This is not a traditional administrative support role. The CEO's office sits at the center of Zipline's most important priorities, relationships, decisions, and operating rhythms. The person in this role will help create leverage, clarity, and momentum for the CEO while working closely with senior leaders across the company.

You will be trusted with highly sensitive information, complex priorities, and fast-moving decisions. You'll need strong judgment, discretion, ownership, and the ability to operate with context rather than waiting for step-by-step direction. The right person is calm under pressure, exceptionally organized, direct in communication, and energized by being close to the work that shapes the future of the company.

This role requires someone who can anticipate needs before they are obvious, protect the CEO's time, improve how information flows, and ensure that important commitments do not get lost in a high-velocity environment. You should be comfortable working with executives, board members, investors, external partners, government stakeholders, and internal teams with professionalism and precision.

This role is based at our South San Francisco, CA headquarters.

What You'll Do

• Partner directly with the CEO to manage time, priorities, commitments, and operating cadence with a deep understanding of company goals and business context.
• Own and optimize a highly complex calendar, using judgment to prioritize the highest-impact meetings, protect focus time, and ensure the CEO is prepared for critical conversations.
• Act as a trusted point of coordination between the CEO and internal leaders, helping drive follow-through on decisions, deadlines, and key initiatives.
• Prepare the CEO for meetings by gathering context, organizing materials, tracking open questions, and ensuring the right people and information are in the room.
• Manage highly sensitive communications and information with absolute discretion, sound judgment, and professionalism.
• Coordinate board, investor, customer, partner, and external stakeholder engagements, ensuring every interaction is thoughtfully planned and executed.
• Plan and manage complex domestic and international travel, including detailed itineraries, logistics, meeting preparation, and contingency planning.
• Help run key leadership forums, executive meetings, offsites, and company operating moments by managing agendas, logistics, materials, notes, and follow-ups.
• Proactively identify friction in the CEO's workflow and improve systems, processes, and communication loops that create better leverage.
• Represent the Office of the CEO with clarity, warmth, and high standards in interactions across the company and externally.

What You'll Bring

• 7+ years of experience supporting a CEO, founder, or senior executive in a high-growth, high-standards environment.
• Exceptional judgment and discretion, especially when handling confidential, sensitive, or strategically important information.
• Strong business instincts and the ability to understand priorities, tradeoffs, and urgency without needing every detail explained.
• Excellent written and verbal communication skills, with the ability to be clear, concise, professional, and direct.
• High ownership and follow-through. You notice what needs to happen, take responsibility for it, and drive it to completion.
• Outstanding calendar, travel, and logistics management skills, including experience supporting executives with highly dynamic schedules.
• Ability to operate calmly in ambiguity and make good decisions when priorities shift quickly.
• Strong relationship skills and executive presence, with the ability to work effectively across senior leaders, board members, investors, partners, and employees at every level.
• Impeccable attention to detail and a strong instinct for preparation, quality, and reliability.
• A service-oriented mindset paired with backbone. You are helpful, thoughtful, and proactive, while also comfortable pushing back and protecting priorities when needed.
• Energy, resilience, and enthusiasm for working in a mission-driven company where the pace is fast and the work matters.

What Else You Need to Know

The starting cash range for this role is $150,000 - $250,000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash payment for this role will depend on various factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may include equity compensation; discretionary annual or performance bonuses; benefits such as medical, dental, and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex, including pregnancy, childbirth, and related medical conditions, sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like this position's sound but are unsure if you are the perfect fit, please apply!