Account Manager

Responsibilities:

Account management

• Own a portfolio of active Provectus clients on the East Coast; serve as the primary commercial point of contact.
• Track engagement health, project milestones, and client satisfaction in close coordination with delivery leads — flag risks before they become problems.
• Manage contract renewals, SOW extensions, and change orders; maintain clean CRM records and accurate revenue forecasts.

Expansion and upsell

• Identify and pursue expansion opportunities within existing accounts — new workstreams, additional business units, adjacent use cases.
• Run structured executive business reviews with key accounts to align on outcomes, surface new needs, and strengthen the relationship.
• Own a quarterly expansion and renewal revenue target across your portfolio.
• Collaborate with the BDM on smooth handoffs from new logo close to ongoing account management.

What You Need to Succeed:

• 5–6 years in account management, customer success in consulting.
• Experience managing a portfolio of complex accounts simultaneously: renewal negotiations, expansion cycles, and multi-stakeholder relationships.
• Comfortable operating at multiple levels within a client — from project leads and technical contacts up to executives.
• Strong commercial instincts — able to identify expansion opportunities through relationships.
• Vertical experience in Financial Services or Life Sciences .
• Experience managing clients adopting emerging technology ( AI , cloud, data modernisation) with significant internal change management complexity.
• Existing East Coast enterprise client network with relationships at VP or C-suite level.
• Familiarity with AI/ML consulting or data solutions — enough to have informed conversations about scope, delivery approach, and value realisation is preferred.
• Willingness to travel (up to 40%) for customer meetings, executive briefings, onsite workshops, conferences, and other business development activities.

About Provectus:

• Provectus is an Artificial Intelligence consultancy and solutions provider, helping businesses achieve their objectives through AI and data-driven innovation organization-wide in such industries as Financial Services , Insurance, Healthcare & Life Sciences , Retail & CPG, Media & Entertainment, and Manufacturing.
• We are recognized by industry analysts as a leading provider of AI solutions across key business domains.
• At Provectus, we value innovation, ownership, and collaboration — and we are looking for people who want to grow with us and make an impact.

Why Join Us:

• Genuine autonomy and the trust to operate in your lane without micromanagement.
• World-class AI/ML delivery capability behind you — a team that can actually execute on what you sell or source.
• You will shape how a fast-growing AI consultancy goes to market at a defining moment for enterprise AI adoption.
• High-impact role with direct visibility to leadership.
• Strong earning potential with performance-based bonuses.
• Opportunity to work with cutting-edge AI and cloud solutions.
• B2B contract model or full-time model.
• OTE range $200k . The salary range is determined through interviews and a review of the education, experience, knowledge, skills, abilities of the applicant, and alignment with market data.
• Unlimited Vacation policy.
• Generous health, vision, and dental insurance.
• 401(K) matching plan.